WellSky

Operations Manager - Healthcare

WellSky • $80K — $95K *
Overland Park, KS 66212In-Person
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 4-6 years of relevant work experience in operations management.
  • Bachelor's degree or equivalent work experience.
  • Preferred background in healthcare operations.
  • Clinician experience is valued but not enforced.
  • Strong analytical skills for workforce and financial forecasting.

Responsibilities

  • Establish and refine processes to eliminate inefficiencies.
  • Manage cross-functional projects to enhance operational efficiency.
  • Propose and implement strategies to boost productivity and cut costs.
  • Collaborate with departments to improve processes and tackle operational issues.
  • Identify operational risks and devise compliance strategies.
  • Analyze workforce needs to assist in financial forecasting.
  • Provide operational reports and insights for stakeholders.
  • Resolve issues from care teams and ensure adherence to service standards.
  • Work with cross-functional teams for effective program execution.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Mental health support available through Employee Assistance Program (EAP).
  • Generous paid time off policy and 13 holidays.
  • 401(K) with full vesting.
  • Educational assistance of up to $2500 annually.
Full Job Description
Operations Manager

This job is responsible for daily operations and ensuring efficient and effective business processes. The scope of this job includes budgeting project plans and executing deliverables that improve business operations.

Key Responsibilities:
  • Establish key processes, identify inefficiencies, and implement solutions that align with organizational goals.
  • Manage cross-functional projects with a focus on improving operational efficiency, timeline and resource management, and stakeholder communication.
  • Propose operational strategies for assigned projects designed to enhance productivity, reduce costs, and improve overall organizational performance.
  • Collaborate with various departments to ensure seamless integration of processes, address operational challenges, and drive continuous improvement.
  • Identify potential operational risks and develop mitigation strategies in compliance with organizational policies and industry regulations.
  • Assist in workforce planning and financial forecasting efforts by analyzing workforce needs.
  • Develop and deliver regular operational reports and executive-level summaries that communicate engagement performance, service effectiveness, escalation trends, and key stakeholder insights.
  • Manage, coordinate, and resolve clinical and operational escalations from care teams, ensuring timely issue resolution, appropriate stakeholder communication, and adherence to established service standards.
  • Partner cross-functionally with Clinical, Customer Success, and Product to drive consistent execution across ED transition management programs.
  • Perform other job duties as assigned.


Required Qualifications:
  • At least 4-6 years related work experience.
  • Bachelor's degree or equivalent work experience.


Preferred Qualifications:
  • Clinician preferred but not mandatory.
  • Must have understanding of Healthcare operations.


Job Expectations:
  • Willing to work additional or irregular hours as needed.
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information.
  • Must be able to sit and view a computer screen for extended periods of time.


Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
  • Excellent medical with Rx, dental, and vision benefits
  • Mental Health support through EAP
  • Generous paid time off, plus 13 paid holidays
  • 100% vested 401(K) retirement plans
  • Educational assistance up to $2500 per year


About WellSky

WellSky is a technology company that provides software solutions for healthcare providers and organizations. The company's products and services include electronic health records, revenue cycle management, home health and hospice software, and more. WellSky's mission is to empower care providers with the tools they need to deliver better care and improve patient outcomes. The company was founded in 1980 and is headquartered in Lawrence, Kansas.
Learn more about WellSky
Size
3,000 employees
Industry
Healthcare
Net Income
$20 million
Founded
1980
5 Year Trend
+5%
Revenue
$500 million
NASDAQ
WELL
* Ladders Estimates

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