Pay Range: $124,322.00
Proposed Ad:
CEVA Freight LLC in Des Plaines, IL seeks an Operations Manager - Ground.
YOUR ROLE
Serve as a key leader in directing and managing the Company's inbound and outbound logistics operations, for Ground Domestic Teams.
WHAT ARE YOU GOING TO DO?
Oversee all aspects of the site's activities to deliver high levels of service while maintaining profitability and cost efficiency, adhering strictly to Company policies and regulatory requirements. Lead, direct, and manage Company's inbound and outbound site operations, for Ground Domestic Team, to ensure that the operational staff execute service agreements at or above the customer's standards. Responsible for oversight of all customer deliveries and pickups of both B2B & B2C. Maximize profitability through customer service, maintaining effective and prompt communication, and addressing all pending matters with the customer in a timely manner. Manage revenue and expenses to meet budget constraints (i.e., oversight of ground domestic team's handling of billing, accounts payable & accounts receivables, as well as contractor settlements for Independent Contractors). Plan and monitor daily staffing schedules, adjusting them as needed to maintain adequate staffing levels that align with operational demands and business objectives. Allocate work assignments effectively, ensuring operational efficiency and staff engagement. Ensure directives, rules, and procedures are effectively communicated to the operations staff. Oversee the implementation and maintenance of safety methods, practices, and programs to guarantee that freight is handled in a safe and timely manner using appropriate equipment and tools. Ensure a clean, professional, and safe working environment is maintained. Manage and oversee administrative functions to ensure all paperwork is processed efficiently, meets compliance requirements, and is completed in a timely manner by administrative staff. Works with Director of Operations and all RFP quotes and the business development (i.e., Sales Team) of new clients, specifically new tariff pricing structure and new customer on boarding. Provide coaching, training, and mentorship to subordinate staff, as well as career development opportunities through training and quality management activities.
WHAT WE ARE LOOKING FOR?
Education and Experience
• Bachelor's degree in Supply Chain Management, Logistics Engineering, Industrial Engineering or related field of study.
• 24 months exp. in ground operations Leadership, P&L Management, Supply Chain Management, Customer Service, Contract Negotiation, Continuous Improvement, New Client onboarding, independent contractor & Driver Relations.
• Offered Salary - $124,322.00 per year
Must have req # 583377 on application
NOTICE OF FILING
EMPLOYER: CEVA Freight LLC
POSITION: Operations Manager - Ground
WORKSITE: 1347 S. Mt. Prospect Road - Des Plaines, IL 60018
OFFERED WAGE: $124,322.00 per year
JOB DUTIES: Serve as a key leader in directing and managing the Company's inbound and outbound logistics operations, for Ground Domestic Teams. Oversee all aspects of the site's activities to deliver high levels of service while maintaining profitability and cost efficiency, adhering strictly to Company policies and regulatory requirements. Lead, direct, and manage Company's inbound and outbound site operations, for Ground Domestic Team, to ensure that the operational staff execute service agreements at or above the customer's standards. Responsible for oversight of all customer deliveries and pickups of both B2B & B2C. Maximize profitability through customer service, maintaining effective and prompt communication, and addressing all pending matters with the customer in a timely manner. Manage revenue and expenses to meet budget constraints (i.e., oversight of ground domestic team's handling of billing, accounts payable & accounts receivables, as well as contractor settlements for Independent Contractors). Plan and monitor daily staffing schedules, adjusting them as needed to maintain adequate staffing levels that align with operational demands and business objectives. Allocate work assignments effectively, ensuring operational efficiency and staff engagement. Ensure directives, rules, and procedures are effectively communicated to the operations staff. Oversee the implementation and maintenance of safety methods, practices, and programs to guarantee that freight is handled in a safe and timely manner using appropriate equipment and tools. Ensure a clean, professional, and safe working environment is maintained. Manage and oversee administrative functions to ensure all paperwork is processed efficiently, meets compliance requirements, and is completed in a timely manner by administrative staff. Works with Director of Operations and all RFP quotes and the business development (i.e., Sales Team) of new clients, specifically new tariff pricing structure and new customer on boarding. Provide coaching, training, and mentorship to subordinate staff, as well as career development opportunities through training and quality management activities.
Minimum Education Requirements: Bachelor's degree in Supply Chain Management, Logistics Engineering, Industrial Engineering or related field of study.
Minimum Experience Requirements: Plus 24 months experience in ground operations Leadership, P&L Management, Supply Chain Management, Customer Service, Contract Negotiation, Continuous Improvement, New Client on-boarding, independent contractor & Driver Relations.
EMPLOYER CONTACT: Maggie Zuniga
Human Resources Business Partner, NORTAM
CEVA Freight LLC
15350 Vickery Drive
Houston Texas 77032
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
