Operations Manager

General Intuition

• $100K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-4 years in a high-precision environment (e.g., paralegal, investment banking, consulting)
  • Experience with document management and compliance workflows
  • Familiarity with contract lifecycles and due diligence processes
  • Understanding of automation tools, specifically AI applications in operations
  • High attention to detail with a focus on accuracy

Responsibilities

  • Manage company-wide document organization and record-keeping.
  • Oversee document production for audits and investor inquiries.
  • Drive compliance and evidence collection for SOC 2 and ISO certifications.
  • Develop automation tools to enhance operational efficiency.
  • Support teams with compliance and due diligence processes.

Benefits

  • Opportunities for professional growth and development
  • Engagement in a fast-growing and dynamic company environment
  • Collaborative work atmosphere with access to innovative tools
  • Hands-on experience with investor relations and compliance
  • Potential to shape the operational strategy of the organization
Full Job Description
The Role

As Operations Manager, you'll build and run the operational backbone of General Intuition and Medal. You'll own contract lifecycles, document management, support teams with compliance and due diligence, then use AI to automate as much of that work as possible.

This is a builder's role. You'll handle critical day-to-day operations with thoughtfulness and precision. You'll have an insight into how a fast-growing company is built, including investor relations, equity management, HR, and compliance, across both GI and Medal. For someone ambitious and sharp, this role offers a lot of room to grow.
Key Responsibilities
  • You run document management for the company. You keep records organized, track every obligation and deadline hidden in our agreements, and flag what's due before it's due.
  • You lead document production for due diligence, audits, and investor requests.
  • You drive compliance workstreams, including SOC 2, ISO, and government certifications. You own the documentation and evidence collection that keeps us audit-ready.
  • You will build tools to automate work of the ops team to increase velocity and precision.
About You
  • You have built an agent or automation before. You look at a manual workflow and immediately think about how to automate it with tools like Claude and other LLMs. No engineering background is required, but you should know what's possible and how to build it.
  • You have extreme attention to detail. You catch a misspelled name, a missing comma, or an inconsistent date on the first pass, every time. In this role, 100% correct is the standard.
  • You have 1 to 4 years of experience in a high-precision environment, such as a paralegal at a top law firm, investment banking, consulting, or legal or compliance ops at a startup. Legal ops experience is a plus. Deep legal expertise is not required.
  • You're high slope, ambitious, and eager to learn. You're excited to take on new projects as the company grows, whether that's legal research, broader operations, or something we haven't defined yet.

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