Benefits: - 401(k)
- 401(k) matching
- Competitive salary
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Tuition assistance
This position reports to the Operations Manager for our affiliated family of businesses and is responsible for leading all service, route, and warehouse operations. The successful candidate will help shape our operational strategy while maintaining the personalized service and accountability that comes with a family-run organization.
What You'll Do- Lead daily operations for Service Technicians, Route Drivers, and Warehouse staff
- Manage scheduling and routing to ensure efficient service and delivery operations
- Implement and enforce company policies and procedures at the branch level
- Conduct daily coaching, performance check-ins, and team development activities
- Assign, schedule, and oversee service work, deliveries, and warehouse workflows
- Track and maintain productivity benchmarks, including call-backs and stops per day
- Address employee performance concerns promptly and constructively
- Resolve customer inquiries and escalations with professionalism and urgency
- Perform basic installation and removal of water treatment equipment as needed
- Uphold all safety guidelines and promote a culture of safe work practices
- Maintain an organized, efficient, and secure warehouse environment
- Manage inventory, tools, equipment, and operational supplies
What We're Looking For- 3-5 years of supervisory or management experience in field operations, service, or logistics
- Water treatment, plumbing, HVAC, or related technical background preferred
- Proficiency with Microsoft Office (Excel, Outlook, Word)
- Valid driver's license and required state certifications for vehicle operation
- Strong leadership, communication, and customer service skills
- A team-oriented leader who thrives in a family-business environment
Compensation: $90,000.00 - $110,000.00 per year
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
