Operations Manager, Community Development

Deschutes County, OR

• $115K — $154K *
Bend, OR 97701In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration, Public Administration, Operations Management, Organizational Management, or related field.
  • Five years of relevant managerial experience.
  • Knowledge of supervisory principles and departmental operations.
  • Familiarity with budgeting principles and applicable laws.
  • Strong communication skills for diverse stakeholder engagement.

Responsibilities

  • Oversee management of Coordinated Services and Code Enforcement Divisions.
  • Supervise Code Enforcement Supervisor, Coordinated Services Supervisor, and Systems Analysts.
  • Act as technology liaison for departmental software and IT collaboration.
  • Support the Director with administrative tasks and operational statistics.
  • Develop performance measures and maintain accurate operational records.

Benefits

  • Comprehensive healthcare package including medical, dental, and vision coverage.
  • Access to an on-site clinic and wellness services.
  • Life insurance and retirement plan (PERS).
  • Generous paid time-off and holidays.
  • Professional development opportunities.
Full Job Description
Salary: $9,627.66 - $12,901.99 Monthly
Location : Bend, OR
Job Type: Regular, full time, full benefits
Job Number:
Department: Community Development
Opening Date: 10/02/2026
Closing Date: 10/30/2026 11:59 PM Pacific
Bargaining Unit: Non-Rep

ABOUT THE JOB:
Under the direction of the CDD Director, the Community Development Operations Manager is responsible for overseeing the Coordinated Services, Code Enforcement Divisions and two Systems Analysts. The position is responsible for policy development, task delegation, and employee management. Additionally, the Operations Manager provides advanced support for complex operation issues and plays a key role in developing procedures for the department.

Key Responsibilities:

  • Direct Supervision: Performs professional, administrative, operational-level management for the Coordinated Services and Code Enforcement Divisions. Directly supervises a Code Enforcement Supervisor, Coordinated Services Supervisor, and two Systems Analysts.
  • Technology Liaison: Partners with CDD's Systems Analysts and engages the Information Technology Department as the department's liaison to oversee maintenance, upgrades, and implementation of departmental software such as ePermitting, GIS mapping, website updates, and application management databases.
  • Strategic Collaboration: Provides administrative support to the Director and Building Safety, Onsite Wastewater, and Planning Divisions. Develops performance measures, operational statistics, work plans, and recommendations; maintains accurate operational records; and ensures timely communication of operational, technical, safety, legal, and financial issues to CDD staff and other County departments.


What You Will Bring:

Knowledge of or experience with:
  • Supervisory principles, practices, and techniques.
  • Organizational or departmental operations, services, and policies.
  • General office procedures and protocols.
  • Budgeting principles, financial rules, regulations, laws, and procedures.
  • Applicable federal, state, and local laws, codes, regulations, and ordinances.
  • Recordkeeping principles and best practices.
  • Principles of positive and effective communication to staff and customers.
  • Human resources and risk management regulations, policies, and procedures.
  • Modern office equipment, including computers and related software.
  • Program development and administration principles.
Skills In:

  • Relate well, communicate, and work effectively with a diverse group of stakeholders.
  • Provide positive, professional, and effective communication to staff and customers.
  • Participate in team meetings, requiring the ability to communicate effectively across various stakeholder groups and facilitate collaboration.
  • Remain organized, manage multiple tasks, and work in a fast-paced environment with shifting priorities and deadlines.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function.
Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.

Review the full job description by clicking HERE.
Compensation

$9,627.66 to $12,901.99 per month for a 172.67 hour work month. Excellent County benefit package when eligible. This position is available immediately.

BENEFITS:
Our robust healthcare package covers medical, prescription, dental, and vision coverage at a minimal cost of $100 for employee only and $121 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details.
Minimum Qualifications
  • Bachelor's Degree in Business Administration, Public Administration, Operations Management, Organizational Management, or related field;
  • AND five (5) years of relevant experience, including managerial experience;
  • OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job.

Preferred Qualifications:
  • Technical Literacy: Proven experience managing technical personnel.
  • Skills: Project management, conflict resolution, mentoring, data analysis, and budgeting.

Necessary Special Requirements
Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended.
01

This position requires an Bachelor's Degree in Business Administration, Public Administration, Operations Management, Organizational Management, or related field; AND five (5) years of relevant experience including managerial experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Do you meet the requirements as listed above?
  • Yes
  • No

02

Please describe in detail how you meet the minimum qualifications as listed above. Be specific with regard to education and years of experience.
03

Preference will be given to individuals with technical literacy skills who have experience managing technical personnel. Do you have this experience?
  • Yes
  • No

04

If yes, please describe your technical literacy skills and experience managing technical personnel.
05

Preference will be given for experience with project management. Do you have experience managing projects?
  • Yes
  • No

06

If yes, please describe your experience with project management.
07

Preference will be given for conflict resolution experience. Do you have experience resolving conflict?
  • Yes
  • No

08

If yes, please describe your experience with conflict resolution.
09

Preference will be given for experience with mentoring. Do you have mentoring experience?
  • Yes
  • No

10

If yes, please describe your experience with mentoring.
11

Preference will be given for experience with data analysis and budgeting. Do you have experience with data analysis and budgeting?
  • Yes
  • No

12

If yes, please describe your experience with data analysis and budgeting.
13

Are you able to meet the requirements of the position with or without accommodation?
  • Yes
  • No

Required Question

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