Operations Manager (Civil/FTTH Construction)

Telecon

$100K — $115K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business or related field required
  • 5-10 years of field supervision and project management experience, ideally in telecommunications
  • Strong client relationship management skills and the ability to leverage network for business growth
  • Exceptional verbal and written communication skills
  • Demonstrated strategic thinking and tactical implementation skills
  • Proven ability to manage multiple mid- to large-scale projects simultaneously
  • Strong data analysis capabilities and problem resolution skills

Responsibilities

  • Develop action plans aligned with strategic objectives for business growth
  • Provide direction and coaching to team members to meet financial and operational targets
  • Identify and execute key performance indicators (KPIs) for regional performance
  • Inspire and promote company values like teamwork and health and safety
  • Collaborate with cross-functional teams to optimize resources
  • Maintain effective communication with partners, including clients and subcontractors
  • Oversee project planning and execution to ensure timely and budget-aligned delivery

Benefits

  • Eligibility to participate in the company's Bonus Plan
  • Company vehicle provided
  • Industry-leading healthcare options including a dental plan
  • RRSP program with matching contributions
  • Confidential employee assistance program available anytime
  • Exclusive discounts on products and services from suppliers
Full Job Description
Job Location:

Edmonton

State/Province:

Alberta

Reporting to the Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract management, field activities, sub-contractors and client relationships according to Telecon's commitments.

The business unit specializes in the construction of FTTH/FTTP networks. The Operations Manager is responsible for the full project cycle, starting from estimation through to project completion.

The expected annual salary for this position is in the range of $100,000.00 - $115,000.00 based on the richness and diversity of the candidate's experience, training, skills and internal equity. The position or associated salary could vary depending on the profile of the candidate.

This is a Hybrid opportunity with an expectation for field visits as required (including Dawson Creek and Terrace, BC). The ideal candidate will reside in/around the Kelowna, BC area.

YOU WILL HAVE THE OPPORTUNITY TO:
  • Develops action plans in line with Telecon's strategic deployment to meet short term and long-term objectives, profitability and business growth. This role is responsible and accountable for the performance and results of the region, while ensuring they are in accordance with the business plan targets and the application is of sound governance
  • Demonstrates leadership by providing direction and coaching to team to achieve the financial and operational targets of their region
  • Identifies, develops and executes key performance indicators (KPI) for the business
  • Acts as a change agent by inspiring and driving core company values such as health and safety, experts in our line of business, and promoting teamwork
  • Works closely with other divisions and corporate groups (operations support, finance, human capital) to optimize resources and opportunities for growth
  • Maintains effective communication with our partners, including customers, suppliers, and subcontractors
  • Build and maintain client's relationship while developing new business opportunities through strong telecommunications network
  • Ensure projects are planned and executed on time and in budget. This role will prepare monthly project analysis and regional performance report; optimize project productivities with regard to resources and equipment and participate in estimate preparation
  • Direct and lead the Supervisors and administrations staff toward goals and objectives
  • Ensure financial KPI's are followed; are on target and propose alternative solutions and actions when required. This role will also establish and implement annual budget and measure monthly regional financial performance
  • Resolve operational issues
  • Manage general contracts and subcontractor's contracts
  • Oversee contract management initiatives
  • Ensure proper implementation of company's procedures with regard to health & safety and quality

THIS ROLE IS FOR YOU IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:
  • Bachelor's degree is required in Business or related discipline
  • Between 5-10 years of field supervision and project management, preferably in the telecommunications industry
  • Experience and knowledge in telecommunication projects
  • Strong client relationship management skill: ability to effectively work with all levels and leverage telecommunications network in order to grow business
  • Excellent leadership and communication skills (both verbal and written)
  • Excellent project management skills, strategic thinking, and tactical implementation skills
  • Ability to work in a fast-paced environment and to manage multiple mid-to large scale projects and initiatives
  • Strong data analysis and the ability to translate data into conclusions
  • Excellent capacity to resolve operational issues
  • Strong planning and organizational skills
  • Available to travel

IS THIS YOU? WE LOOK FORWARD TO RECEIVING YOUR APPLICATION!

AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED.

What we have to offer:
  • This position includes eligibility to participate in the company's Bonus Plan
  • Company vehicle provided with this opportunity
  • Industry-leading healthcare - possibility of Dental plan with employee participation
  • RRSP program with matching company contribution
  • Employee assistance program - if you are feeling stressed, having sleep problems, or worrying about your budget you can have help anytime, anywhere and it is all confidential
  • Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, movie tickets, travel, software, books, and much more

Here are the extras that make the difference:
  • A dynamic work environment where you can develop your potential - Training provided for technical positions
  • Health & Safety first: this is our number one priority

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