Operations Manager, Bridging Divides

Toronto Metropolitan University

• $70K — $112K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary degree in a related field.
  • 3+ years of experience in a fast-paced environment.
  • Experience in an administrative support role with high-level problem-solving skills.
  • Exceptional oral and written communication skills.
  • Demonstrated tact and diplomacy in professional settings.
  • Knowledge of finance, budgeting, and accounting principles.
  • Ability to maintain strict confidentiality.
  • Strong analytical and problem-solving skills.
  • Familiarity with administrative processes and procedures.
  • Project management and organizational skills.
  • Self-motivated with initiative.
  • Superior interpersonal skills.

Responsibilities

  • Manage day-to-day operations of the Bridging Divides program.
  • Oversee financial management and control of the program.
  • Support the Executive Director in creating annual operational budgets.
  • Research and prepare background materials for meetings.
  • Advise the Executive Director on financial and personnel matters.
  • Identify and implement fundraising and community partnerships.
  • Supervise staff, set goals, and evaluate performance.

Benefits

  • Inclusive and barrier-free work environment.
  • Support for professional development and training.
  • Opportunity to work with academic partners and contribute to impactful research.
  • Engagement with diverse communities and stakeholders.
Full Job Description
The Opportunity

The Office of the Vice-President, Research and Innovation (OVPRI) is looking for an Operations Manager to support the Bridging Divides research program. This role will coordinate the day-to-day operations of the program, ensuring the creation and implementation of administrative processes, controls, operational and financial procedures to facilitate smooth and efficient operations. The Manager will support the goals and objectives of Bridging Divides, TMU and its academic partners.

Key responsibilities include:
  • Administrative and operational management
    • Manages the day-to-day administrative operations of the Bridging Divides (BD) program including reviewing, creating, and implementing effective administrative and operational procedures and controls, as well as liaising with various stakeholders
  • Financial management
    • Oversees and controls the financial management of the program.
    • Supports the Executive Director with the creation of annual operational budgets and ensures adequate management and control of the expenses.
  • Research support
    • Assembles relevant background material for BD's meetings by researching and collecting documents from a variety of sources, and provides briefing notes for internal and external meetings
  • Advising and partnerships
    • Provides advice and assistance to the Executive Director on issues related to the affairs of BD, including financial, confidential/sensitive personnel matters, policy/procedures anomalies, etc.
    • Researches, identifies, recommends and implements fundraising and/or community partnerships that compliment BD research priorities and ensures prospective partnerships are in alignment with BD and university-wide advancement initiatives.
  • HR management
    • Manages and supervises staff, assigns and prioritizes tasks, establishes goals, sets expectations and evaluates performance.
    • Hires, trains, develops and performance manages assigned staff. Monitors performance and provides feedback to staff on performance.
      Oversees the onboarding of all BD staff, including the development and implementation of related documents, tools, resources and processes.
Qualifications
To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:
  • Completion of a post-secondary degree in a related field.
  • A minimum of 3 years of experience within a fast-paced demanding environment.
  • Experience in a support function as part of an administrative team, involving high-level problem solving skills.
  • Exceptional oral and written communications skills and presentation skills.
  • Demonstrated tact and diplomacy.
  • Knowledge of finance, budgeting and accounting principles and concepts.
  • Ability to maintain strict confidentiality.
  • Sound judgment, analytical and problem-solving skills.
  • Knowledge of administrative processes and procedures.
  • Project management, planning, organizational and time management skills.
  • Initiative and self-motivation.
  • Superior interpersonal and relationship management skills.
Additional Information (MAC)
Position Number 20005035 Reports To Executive Director, Bridging Divides Department Office of the Vice-President, Research and Innovation (OVPRI) Employee Group MAC Vacancy Type
Term

This is a current vacancy
Work Location In-Person Start Date ASAP End Date February 28, 2027 Hours of Work 36.25 Grade C42 Salary Scale $70,448 - $112,535 Hiring Salary Range $67,372 - $91,492 Posting Date October 5, 2026 Application Close Date October 20, 2026
  • Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.
  • As part of the selection process, candidates may be required to complete an occupational assessment.
  • Applications will only be accepted online through Toronto Metropolitan University's career site.
  • Candidates must have a demonstrated record of dependability/reliability and a commitment to maintain confidentiality.
  • We encourage all First Nations, Metis and Inuit peoples or Indigenous peoples of North America, to self-identify in their applications.
  • We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please submit your request through the AskHR webform . All information received in relation to accommodation will be kept confidential.

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