Job Title: Operations Manager
Industry: Transportation / Private Charter / Fleet Operations
Location: Austin, TX
Assignment Type: Direct Hire
Pay: $85,000-$95,000 / Annually + discretionary performance bonus
Work Schedule: Monday-Friday, 8:00 AM-5:00 PM, with flexibility for early mornings, evenings, and occasional weekends based on operational needs
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Job Description: The Operations Manager will play a key role in coordinating transportation operations, leading frontline teams, and improving processes that support safe, reliable, and efficient service. This position requires a proactive leader who can work effectively in a fast-moving environment and respond quickly when operational challenges arise.
Key Responsibilities: - Manage daily transportation activities to ensure dependable, safe, and efficient service.
- Supervise dispatch, field operations, and supervisory personnel while maintaining clear expectations and accountability.
- Create and improve operating procedures designed to increase consistency and support future growth.
- Monitor service activity and take ownership of issues involving schedules, staffing, disruptions, or other operational concerns.
- Coach employees and provide ongoing feedback, development, and performance guidance.
- Address employee performance concerns while helping team members strengthen their skills and capabilities.
- Work closely with senior leadership to assess results, identify challenges, and implement operational improvements.
- Review operational metrics and prepare reports and updates for management.
- Help ensure adherence to applicable transportation regulations, safety requirements, and company procedures.
- Coordinate with dispatch, maintenance, safety, and administrative functions to maintain smooth operations.
- Troubleshoot time-sensitive operational issues and coordinate appropriate solutions.
Qualifications: - Previous management experience in transportation, logistics, fleet operations, charter services, or a related field.
- Experience leading supervisors, dispatchers, field personnel, or other operational teams.
- Strong communication and interpersonal skills with the ability to coach employees and establish accountability.
- Comfortable operating in a fast-paced environment where priorities may change quickly.
- Demonstrated problem-solving and process improvement capabilities.
- Familiarity with transportation, dispatch, scheduling, workforce management, or similar software systems.
- Strong organizational skills and attention to detail.
- Knowledge of DOT and/or FMCSA regulations is preferred.
Additional Details: - This is a hands-on operations leadership position with significant involvement in day-to-day activities.
- Flexibility is required for occasional early-morning starts, including shifts beginning around 3:00 AM.
- Evening and weekend availability may occasionally be necessary based on service requirements.
- The role works closely with dispatch, field operations, and assistant operations leadership.
- The organization is experiencing substantial growth and is continuing to develop its operational infrastructure.
Perks: - Opportunity to make a meaningful impact within a growing organization.
- Ability to help establish and improve operational processes and procedures.
- Direct visibility and collaboration with leadership.
- Opportunity to contribute to operational strategy and continuous improvement.
- Competitive compensation with potential performance-based bonus.
- Stable direct-hire position with long-term growth potential.
#Admin4
