Operations Manager 1, Multi-Service

Sodexo

$89K — $115K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 3-5 years of management experience
  • 3 years of related experience
  • Strong knowledge of facilities management operations
  • Business and financial acumen with budget management skills
  • Expert in customer service and relationship building
  • Proven leadership skills in team development and delegation

Responsibilities

  • Direct daily operations and ensure team has necessary resources
  • Supervise and delegate team activities to meet goals
  • Implement operational strategies aligned with client objectives
  • Monitor and maintain operating standards for service delivery
  • Develop new programs to enhance service quality and offerings
  • Accountable for performance evaluations and resource allocation
  • Drive initiatives that contribute to client retention and profitability

Benefits

  • Comprehensive benefits package including medical, dental, and vision care
  • 401(k) plan with matching contributions
  • Paid time off and company holidays
  • Career growth opportunities and tuition reimbursement
  • Supportive and inclusive work environment focused on teamwork and safety
Full Job Description
InReach is seeking a Vending Operations Manager for our Santa Clara, California branch This is a 3rd shift role

Direct daily operations to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines. Supervise day-to-day work activities by delegating authority and assigning and prioritizing activities

About the job

Lead daily operations for two or more core service areas at a client site, ensuring exceptional service delivery, client satisfaction, and long-term retention. Implement operational strategies that support client objectives, drive performance, and contribute to profitable growth. Supervise team members, allocate resources, monitor operating standards, and develop new programs to enhance service offerings.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $89250 - $115500

What's in it for you
  • Lead multiple service operations with direct oversight and accountability.
  • Influence strategy, service delivery, and overall client satisfaction.
  • Develop teams, improve operational performance, and strengthen service quality.
  • Contribute to client retention, growth, and the expansion of service offerings.
  • Manage budgets, drive initiatives, and enhance performance standards.
  • Work in a supportive, inclusive environment focused on teamwork and safety.
  • Apply problem-solving skills to optimize daily operations and resource use.


What you'll bring
  • Knowledge across facilities management operations, including custodial, housekeeping, grounds, pest control, mechanical, electrical, plumbing, and HVAC.
  • Business and financial acumen, with experience managing budgets and controlling costs.
  • Customer service expertise focused on relationship building and communication.
  • Leadership skills to develop teams, delegate effectively, and maintain accountability.
  • Experience establishing operating standards, implementing quality improvements, and ensuring compliance with safety and regulatory requirements.
  • Proactive, resourceful approach to solving operational challenges and supporting daily functions.


Requirements
  • Education Requirement: Bachelor's degree or equivalent experience
  • Management Experience: 3-5 years
  • Related Experience: 3 years


What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Similar Jobs

More Jobs at Sodexo

More Business Services Jobs

Find similar Operations Manager 1, Multi-Service jobs: