CBRE Group, Inc

Operations Management Manager (Remote)

CBRE Group, Inc • $90K — $120K *
Dallas, TX 75217In-Person
Business Services
Less than 5 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred, or equivalent experience and education.
  • 3-5 years of relevant experience in operations management.
  • Background in staffing, selection, training, coaching, and performance management preferred.
  • Strong leadership skills to enhance team effectiveness and quality.
  • In-depth proficiency in Microsoft Office products, especially Word and Excel.
  • Highly organized with a keen, inquisitive mindset.

Responsibilities

  • Supervise and develop team members, overseeing their training and performance.
  • Maintain accurate account governance documentation and processes.
  • Manage initiative trackers to support the Account Business Plan effectively.
  • Collaborate with Data Analyst for data accuracy and reporting.
  • Lead communications like newsletters and announcements to keep stakeholders informed.
  • Plan town halls and leadership meetings with well-prepared materials.
  • Drive initiatives for employee engagement and ensure high-quality client-facing presentations.

Benefits

  • Commitment to equal employment opportunity for all applicants.
  • Reasonable accommodations for candidates with disabilities during the application process.
  • Supportive work culture that values diverse contributions.
Full Job Description
About the Role:
As a CBRE Operations Management Manager, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a small to medium sized client or region.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies.
What You'll Do:
  • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
  • Owns account governance, maintaining accurate processes, trackers, documentation, SharePoint sites, folders, and org charts.
  • Manages initiative trackers and supports the Account Business Plan by monitoring goals, progress, risks, and deliverables.
  • Partners with the Data Analyst to gather data, validate accuracy, and prepare ongoing reporting and insights.
  • Leads account communications, including newsletters, announcements, and written updates.
  • Plans and executes town halls and leadership meetings, including deck creation and coordination.
  • Drives employee engagement initiatives and ensures all client-facing materials-including QBRs-are polished, consistent, and high-quality.
  • Oversees onboarding and serves as the go-to support resource for team members and managers.
  • Leads manager meetings, aligns priorities, and converts concepts into clear, actionable plans.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
  • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
  • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You'll Need:
  • Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
  • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Extensive organizational skills with a strong inquisitive mindset.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more

About CBRE Group, Inc

CBRE is a vertically integrated global commercial real estate services and investment firm. The company was established in 1992 and is headquartered in Chicago, Illinois, United States.

CBRE Group, Inc Careers

Join the world-class team at CBRE Group, Inc, the global leader in real estate services and investment. At CBRE, we are committed to fostering a culture of innovation, diversity, and professional growth. Our team is composed of industry-leading experts who are passionate about shaping the future of real estate.

Work You’ll Do

At CBRE, you will have the opportunity to engage in transformative projects that reshape the landscape of modern real estate. Our professionals lead with expertise and a deep understanding of industry needs, making CBRE the epitome of excellence in the real estate sector.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a significant impact in the real estate industry, CBRE offers a range of job opportunities and internships that will harness your skills and expand your horizons. From positions in management to roles in research and analytics, your perfect job awaits.

Innovate and Lead

Join a team where innovation and leadership go hand in hand. CBRE empowers its employees to take the lead on projects, encouraging a culture of leadership that permeates every level of the company. With CBRE, you can transform your career trajectory through meaningful work that drives the real estate market forward.

Professional Growth and Development

CBRE is dedicated to the professional growth of its employees. With comprehensive diversity training and leadership development programs, we ensure that every team member has the resources to succeed. Our commitment to professional development is unmatched, offering continuous learning opportunities and career advancement.

Benefits and Culture

At CBRE, we understand that our employees are our greatest asset. That’s why we offer competitive benefits that support both your professional and personal life. Our inclusive culture champions diversity, encouraging a workplace where every voice is heard and valued.

Networking and Career Advancement

Enhance your career through CBRE’s vast networking opportunities. Connect with industry leaders, participate in global conferences, and engage in groundbreaking projects. Our robust networking channels foster connections that lead to dynamic career opportunities and lasting professional relationships.

Join Our Team

Ready to advance your career at CBRE Group, Inc? Explore our current job openings and find out how your skills and interests align with our needs. We are always on the lookout for passionate, creative, and solution-driven team players.

Stay Connected

Keep up to date with the latest from CBRE careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career preferences and discover the exciting opportunities that await.

Apply Now

Start your journey with CBRE today. Submit your resume, prepare for your interview, and get ready to join a company where your career will flourish. Let’s build a better future together.

SEARCH CBRE JOBS

READ CAREERS BLOG

At CBRE Group, Inc, we don’t just offer jobs—we offer careers that make a difference. Join us and be a part of our journey to shape the world of real estate.
Learn more about CBRE Group, Inc
Size
105,000 employees
Market Cap
$23.8 billion
Industry
Real Estate & Construction
Net Income
$751.9 million
Founded
1906
5 Year Trend
+9.8%
Revenue
$23.8 billion
NASDAQ
CBRE
* Ladders Estimates

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