Operations Lead

Convergent Research

$159K — $183K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in operations or business functions at a startup, research institute, or lab.
  • Proven ability to build operational systems from the ground up.
  • Strong judgment to identify when problems need structured solutions.
  • Exceptional writing skills for creating reports and proposals.
  • Technical curiosity to engage in scientific and engineering discussions.

Responsibilities

  • Interface with Convergent Research on finance, HR, contract, and vendor relations.
  • Run the recruiting process, including sourcing, scheduling, and onboarding experiences.
  • Own operational partnerships with hardware and research collaborators alongside scientific leads.
  • Assist in preparing board materials, funder reports, and proposal packages.
  • Establish and implement internal systems and processes to enhance workflow efficiency.
  • Address open-ended problems by evaluating opportunities and providing actionable recommendations.
  • Contribute to building and enhancing Arbor's culture.

Benefits

  • Comprehensive medical, dental, and vision coverage for you and your dependents.
  • 401(k) plan with up to 6% matching contribution.
  • Company-paid life and accidental death and dismemberment insurance, with optional supplemental options.
  • 15 paid holidays plus a floating day for your birthday.
  • 3 weeks of paid time off, increasing with tenure, along with separate sick leave.
Full Job Description
The Role

This is the person who makes the organization run, and takes on the problems that don't yet have an owner.

You'd work directly with the CEO. Part of the job is the operational backbone: interfacing with Convergent Research on HR, contracts, and vendors, some administrative work, and building the systems a growing research organization needs.

And it also includes the work that has no obvious owner yet. You might spend a week figuring out whether a new clinical site is worth pursuing, and what it would take. You might sit in on a scientific strategy session and leave with a piece of it. You might build the case for a funding proposal, work out how we should think about IP for a nonprofit that expects to spin things out, or go find out what it would actually cost to run studies abroad. At this size, the interesting problems are abundant, and the people who can tackle them are in short supply - if you can take one on, it's likely yours.

In your first six months, you'd take over the operational interface with Convergent. You'd help close candidates for several of our open searches. You'd help us build out our spaces in the Bay Area and Seattle. You'd get board and funder reporting onto a regular cadence. You'd help define and establish our partner agreements with hardware collaborators, clinical sites, and universities. And you'd have found at least one problem we didn't know we had and fixed it.

What You'll Do

  • Interface with Convergent Research on finance, HR, contract, and vendor relations
  • Run recruiting, including some sourcing, owning scheduling and candidate experience, and onboarding
  • Own the operational side of our partnerships with hardware and research collaborators, alongside the scientific leads
  • Help prepare board materials, funder reports, and proposal packages, and keep the commitments in them tracked
  • Set up internal systems, processes, and documentation that streamline our work
  • Take on open-ended problems: evaluate an opportunity, research a question, unblock a project, and come back with a recommendation
  • Help build Arbor's culture


Who We're Looking For

Two backgrounds could work.

An experienced operator. You've run operations or business functions at a startup, research institute, or lab. You've built these systems before and do it better and faster each time.

A strong generalist. You've spent a few years at a startup, a research group, investment firm, or in a policy, program or consulting role. You've been the person who does the thing that nobody else could or thought to figure out. You haven't run an organization before, but you want to.

Either way, we're looking for:
  • Evidence you've built something operational where nothing existed, and made it work
  • The judgment to know which problems need a system and which just need someone to handle them
  • Strong writing ability
  • Enough technical curiosity and knowledge to follow a scientific or engineering conversation and know what matters
  • Directness without friction - you say what you think, ask when you don't know, and aren't looking to compete with your colleagues

You don't need a neuroscience background. You do need to want one.

$159,000 - $183,000 a year

Our benefits include:
  • Medical, dental, and vision - most plans fully covered for you and your dependents
  • 401(k) with up to 6% match
  • Company-paid life and AD&D, with voluntary supplemental options
  • 15 holidays plus a floating day for your birthday
  • 3 weeks PTO increasing with tenure, and separate sick leave


Arbor will consider sponsorship for U.S. work authorization case by case. Sponsorship isn't guaranteed, and immigration timelines can affect start dates. Where we sponsor, we cover the legal and government fees.

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