Salary: $112,729.55 - $142,891.22 Annually
Location : King Street Center - 201 S Jackson St, Seattle, WA
Job Type: Career Service (Exec)
Job Number: 2025AL25610
Department: MTD - Metro Transit
Division: Bus Operations
Opening Date: 06/24/2026
Closing Date: 7/10/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: C4 : PROTEC17-P&T-MTD
Full- or Part-Time: Full Time

Summary
The Bus Operations team has an exciting Career Service opportunity for a Bus Operations Project/Program Manager III. The PPM III role is an opportunity to contribute to Bus Operations and support the delivery of transit as a human right. Bus Operations is undergoing change and growth, both in procedures and culture. A successful candidate will employ strategic and creative thinking through multiple concurrent projects to assist in these changes.

Who may apply:
This position is open to all King County employees and the general public. This recruitment process will be used to fill one (1) career service position.

Job Duties

Applying equity and social justice principles is a daily responsibility and foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

As a Project/Program Manager III, you will:

• Lead medium to large operational and organizational improvement projects and programs.
• Support the Bus Operations Strategic Plan, monitoring Plan projects and assisting project leads and teams.
• Develop and implement project management systems and tools for the new Bus Operations Project Management Office
• Develop and deliver project management training for internal staff assigned to lead and participate in project teams.
• Develop and track measurable outcome
• Streamline Bus Operations processes to ensure departmental alignment and consistency throughout the division.

• Represent the division in department and division meetings.
• Assemble, lead, and coordinate the work of project teams. Resolve team or unit disputes.
• Coordinate, review, and report out on your projects or program processes.
• Provide meeting content to internal stakeholders.
• Work in conjunction with departmental staff.
• Plan, deploy, and administer divisional Teams and SharePoint sites.
• Perform other duties that support the team and/or the division in transforming operations and business processes.

Experience, Qualifications, Knowledge, Skills
To be considered eligible for this role, applicants must possess these minimum qualifications:

• At least 3 years of experience in project or program management including initiating, planning, executing, and closing out projects to achieve specific goals.
• Experience leading a variety of project types and/or acting as team lead; including setting priorities, meeting deadlines, facilitating project team meetings, organizing work assignments, and maintaining strong attention to detail.
• Advanced skills with Microsoft Office, including SharePoint, Excel, Word, and Teams.

Additional minimum competencies/qualifications include:

• Highly skilled at building rapport and trust quickly with internal and external stakeholders.
• Experience organizing, planning, and executing multiple projects with competing priorities.

• Demonstrated an ability to work collaboratively and successfully with a diverse group of individuals from various positions and backgrounds.
• Ability to work effectively as a team member as well as a lead experience collaborating with others and working independently to achieve goals.
• Ability to think strategically, cultivate relationships, and leverage resources.
• Have a continuous improvement and growth-oriented mindset.
• Strong communication skills, with a proven ability to partner and collaborate with customers on projects and work requests.
• Experience collaborating with other Divisions and subject matter expert teams.

The most competitive applicants will possess these DESIRABLE QUALIFICATIONS:

• Project Management Professional (PMP) certification.
• Familiarity with local transit and mobility systems, including King County Metro.
• Experience with the public sector, either through consulting or employment within a government agency.
• Skill, knowledge, or familiarity with Lean methodology, process improvement methodology, and change management.
• Experience educating others in project management and/or process improvement skills and tools
• Experience working in a union environment.
• Knowledge of quantitative and quantitative research methods, data collection, and analysis.

Supplemental Information
Forms and Materials Required:

If you are interested in this position, follow the application instructions carefully. The following items are required to be considered for this vacancy:

1. An online employment application completed at The employment history should go back at least 10 years if you have 10 years of employment, or more to include all relevant experience. Resumes will not be accepted in lieu of a completed work experience section on your application.
2. Responses to supplemental questions. Please submit complete responses to all supplemental questions, ensuring you follow the instructions outlined and fully address each question.

Applications that do not follow the above instructions may be rejected as incomplete, and will not be advanced in the process. Applicants who are unable to apply online should follow the instructions under Application Tips and FAQs

Selection ProcessApplicants will be screened for competitiveness, completeness, and written communication skills. The most competitive candidates may be invited to participate in one or more interviews.
Work Location
This is a hybrid position. The main work site for this position is King Street Center, 201 S Jackson St., Seattle, WA 98104. This position will be required to work in other Metro Bus Operation location and bases. The team works in a hybrid model, with days in the office as well as telecommuting. Currently, employees are required to be in the office a minimum of three days per week. The ratio of remote to onsite work is subject to change depending on business needs. Employees have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Work Schedule:The standard work schedule for this position is Monday through Friday, 8 am to 5 pm, though work outside of the normal work schedule may be required. This position is exempt from the provisions of the Fair Labor Standards Act and is therefore not eligible for overtime

Union Membership: This position is represented PROTEC17 C4

Class Code: 2441300 (Project/Program Manager III)

Grade: 64

For more information on this recruitment, please contact:
Alex Lu (she/her) [email protected]

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01

Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant?Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff?Do you possess the skills and abilities to qualify for this position

• Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
• No

02

If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
03

How many years of project or program management experience including initiating, planning, executing, and closing out projects to achieve specific goals do you have?

• 3 or more years
• 2 years
• 1 year
• None

04

Based on the years of project/program management experience you selected above, describe your work experience; for each relevant role, include the organization name and timeframe of employment, and provide one specific project example outlining the project scope and how your approach addressed different goals.
05

Do you have experience leading a variety of project types and/or acting as a team lead?

• Yes
• No

06

If you selected yes above, please provide specific examples of projects you've led and in what capacity.
07

Describe your proficiency and experience using EACH of the following Microsoft Office programs: Word, Excel, Outlook, Teams, and SharePoint. If you do not have experience using these programs, enter "N/A".
08

Please indicate which, if any, of the "desirable qualifications" you meet (must be validated by your work experience section).

• Project Management Professional (PMP) certification
• Familiarity with local transit and mobility systems, including King County Metro.
• Experience working in a union environment.
• Experience with the public sector, either through consulting or employment within a government agency.
• Skill, knowledge, or familiarity with Lean methodology, process improvement methodology, and change management.
• Experience educating others in project management and/or process improvement skills and tools.
• Knowledge of quantitative and quantitative research methods, data collection, and analysis.
• None of the above.

09

MTD/Nepotism - If you have a relative who works for Metro, please provide the Division of King County Metro that they currently work in. Select all that apply.

• a. Bus Operations Division
• b. Capital Division
• c. Employee Services Division
• d. Facilities Division
• e. Finance & Administration Division
• f. General Manager's Office
• g. Marine Division
• h. Mobility Division
• i. Rail Division (including Streetcar)
• j. Safety, Security & Quality Assurance
• k. Vehicle Maintenance
• l. I do not know which Division my relative works in at Metro Transit
• m. I do not have a relative that works for King County Metro

10

MTD/Nepotism - If you have a relative who works for King County Metro Transit, please provide the employee's name, position,