Tesla, Inc

Operations & Field Support Specialist, Charging

Tesla, Inc$100K — $150K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in construction or field operations; electrical knowledge is a plus.
  • Experience managing service vendors, technicians, or facilities management.
  • Proficient in Microsoft Office Suite; experience with remote monitoring systems preferred.
  • Familiarity with Tesla's systems or energy infrastructure is advantageous.
  • Effective bilingual communication skills in English and Spanish preferred; collaborative mindset essential.
  • Ability to work autonomously in a fast-paced environment with keen attention to detail.
  • Willingness for occasional field visits or in-person sessions based on project needs.

Responsibilities

  • Manage service vendors for maintenance and repair tasks.
  • Create and oversee Purchase Orders (POs) and Requests for Proposals (RFPs).
  • Handle Tesla's case management software and maintain internal databases and documentation.
  • Monitor Supercharger performance through remote diagnostics.
  • Collaborate with internal teams and external vendors to coordinate field service work.
  • Oversee large-scale product upgrades and retrofit campaigns, ensuring quality and safety standards are met.
  • Foster a teamwork culture and contribute to Tesla's mission.

Benefits

  • Two Aetna PPO medical plans with no payroll deductions.
  • Family-building and infertility benefits including adoption and surrogacy support.
  • Dental and vision plans with $0 paycheck contributions.
  • Company contributions to Health Savings Accounts (HSA).
  • Flexible Spending Accounts (FSA) for healthcare and dependent care.
  • 401(k) with employer matching and employee stock purchase plans.
  • Comprehensive disability insurance and life insurance covered by the company.
  • Generous sick leave, vacation time, and paid holidays.
  • Back-up childcare and parenting support resources available.
  • Voluntary benefits such as critical illness and accident insurance, as well as legal services.
  • Unique programs like 'Tesla Babies' and fitness support resources.
Full Job Description
We are looking for a highly organized, proactive, and detail-oriented Support Specialist to join Tesla's Supercharger Service Team. In this role, you will work closely with cross-functional teams, vendors, and asset managers to coordinate service work across Tesla's vast Supercharger network in North America, Canada, and Mexico. You'll support mission-critical operations that help maintain the world's best EV charging infrastructure.

Responsibilities
  • Manage subcontractors and service vendors for repair and maintenance work
  • Create and manage Purchase Orders (POs), Requests for Proposals (RFPs), and invoice approvals
  • Manage Tesla's internal case management software and a suite of proprietary systems regarding site repairs; maintain and update internal databases, scopes of work, and procedural documentation
  • Monitor Supercharger performance using remote diagnostic tools
  • Professionally interface with internal teams and external vendors across multiple regions, and collaborate closely with Asset Managers to coordinate field service campaigns, repairs, and upgrades
  • Manage large-scale retrofit or product upgrade rollouts, ensuring all service work meets quality, safety, and performance standards
  • Contribute to a culture of teamwork, accountability, and Tesla's mission


Requirements
  • Experience working in construction or field operations required; electrical knowledge preferred
  • Experience working with service vendors, technicians, or facilities management
  • Previous experience using remote monitoring systems and documentation tools preferred; proficiency in Microsoft Office Suite required
  • Familiarity with Tesla systems or energy infrastructure preferred
  • Effective written and verbal communication (bilingual English/Spanish preferred), with a collaborative mindset and dedication to high-integrity work
  • Ability to work independently and thrive in a fast-paced, mission-driven environment, showcasing high attention to detail and organizational skills
  • Occasional field visits, team meetups, or in-person training sessions may be required depending on project needs and team priorities


Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
    • Expected Compensation
      • Technical Construction Project Manager - $100,000 - $150,000/annual salary
      • Sr Technical Construction Project Manager - $124,000 - $186,000/annual salary
      + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

About Tesla, Inc

Tesla Motors specializes in developing a full range of electric vehicles. Tesla Motors was started by a group of Silicon Valley entrepreneurs and strives to create a revolution and accelerate the world’s transition to electric mobility with a full range of increasingly affordable electric cars. Tesla vehicles are EVs (electric vehicles), which are transforming the way people drive and move. Tesla has gone public as of June 29, 2010, and has a market cap of $34.32 billion. Tesla Motors’ goal is to increase the number and variety of EVs through three strategies. The first is to sell its own branded vehicle through its showrooms. The second is to sell premium, high-quality, patented electric components to other automakers. Lastly, it serves as a “catalyst and positive example to other automakers.” There has already been a movement in the EV market with the push of the GM Volt, rumored to have been inspired by the Tesla Roadster.

Tesla, Inc Careers

Join the trailblazing team at Tesla, Inc, a leader in sustainable energy and electric vehicles, and be part of a company that’s driving the future of innovation. At Tesla, we offer more than just job opportunities; we provide a platform for growth, leadership, and significant impact in the industry. Work You’ll Do Embark on a career with Tesla, Inc and contribute to our mission of accelerating the world's transition to sustainable energy. Engage in work that matters, with projects that integrate renewable energy solutions across the globe. Tesla is not just a car company; we are an energy innovation company. With roles ranging from engineering to marketing, our team is composed of talented professionals who lead the way in technology, design, and sustainability. Join our diverse team and thrive in a culture that celebrates fresh ideas, problem-solving, and a commitment to diversity training that ensures all voices are heard and valued. Innovative Work At Tesla, Inc, innovation is at the core of everything we do. From the development of cutting-edge battery technology to the creation of solar panels and sustainable energy solutions, our team is redefining what is possible. As part of our team, you’ll have the opportunity to work on challenging projects that push the boundaries of technology and make a lasting impact on the environment and industry. Career Development Tesla is committed to the professional growth of its employees. Explore a range of career paths within the company and benefit from leadership training, professional development workshops, and networking opportunities that propel your career forward. Our commitment to innovation and leadership in the industry makes Tesla an ideal place for those looking to grow their skills and advance their careers. Whether you’re seeking an internship, full-time position, or leadership role, Tesla offers a path to personal and professional growth. Join Our Team Search for open positions that match your skills and interests. At Tesla, we value passionate, curious, and innovative team players who are ready to drive change. SEARCH TESLA JOBS Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Tesla, Inc. Tesla, Inc is not just a place to work—it’s a place to innovate, lead, and contribute to one of the most important missions of our time. Join us, and help shape the future of energy and transportation.
Learn more about Tesla, Inc
Size
70,757 employees
Market Cap
$350.6 billion
Industry
Net Income
$690 million
Founded
2003
5 Year Trend
+50.4%
Revenue
$31.5 billion
NASDAQ

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