Compass

OPERATIONS DIRECTOR - K12 FOOD SERVICE - SPRINGFIELD, MA

Compass$74K — $114K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred.
  • 3+ years management experience, especially in foodservice or hospitality.
  • Strong understanding of K12 foodservice operations.
  • Proven success in leading teams and managing business operations.
  • Excellent communication skills, both verbal and written.
  • Proficient in Microsoft Office and POS software.

Responsibilities

  • Lead and inspire diverse teams across multiple school accounts.
  • Develop strong client relationships and drive key performance metrics.
  • Participate in district leadership teams to share best practices.
  • Evaluate decisions for risks and long-term impacts with team input.
  • Cultivate a culture of transparency, safety, and accountability.
  • Act as brand ambassador at client and community events.
  • Meet client needs to retain accounts and identify growth opportunities.

Benefits

  • Medical, Dental, and Vision insurance.
  • 401K retirement plan.
  • Paid Time Off (PTO).
Full Job Description
Salary: $74000 - $114000

Other Forms of Compensation: Medical, Dental, Vision, 401K and PTO.

Job Summary

Working as a Senior Director of Dining Services (Sr DDS), you will manage multiple K12 schools within a district or across districts. You will be our point of contact for the school administrator responsible for foodservice, lead the teams within your assigned account(s), and manage the overall operation. You will provide planning and direction within the assigned accounts to achieve operational and financial goals in a dynamic environment, comply with all applicable regulations, maintain strong client relationships, and fulfill our mission to feed kids.

Key Responsibilities:
  • Leads, manages, and inspires a diverse team(s) at a large account or multiple accounts, with the goal of providing top-notch service to the client, students, and community
  • Drives and develops self and team at the account(s) towards building strong relationships with client(s) and achievement of key performance indicators (profitability, safety, engagement, etc.)
  • May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
  • Ensures decisions are weighed for risk/reward and short/long term implications, while gathering input from the team and partners
  • Fosters a culture of transparency, understanding, education, safety, and accountability
  • Serves as the representative/brand ambassador of the Chartwells team within the district(s) and the community; attends key client and community events
  • Ensures client(s) needs are met or exceeded, we retain the account(s), find cross-sell opportunities, and assist in rebid process as directed
  • Supports functional areas including but not limited to safety, marketing, nutrition and culinary
  • Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
  • Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
  • Champions development within the account(s) and has a full understanding of all roles within the operation; conducts performance evaluations, along with succession planning for the account(s)
  • Owns the financial results for the account(s), and works to ensure accuracy for reporting, forecasting, and budgeting processes
  • Ensures consistent and fair administration of all policies and procedures


Required Qualifications:
  • Educational minimum and work experience per USDA Professional Standards for the account(s)


Preferred Qualifications:
  • Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area
  • Is well-versed in foodservice management with proven track record of success, ideally in K12 foodservice
  • Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
  • Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
  • Champions the inclusion mindset, and is proactive, positive, professional, and resilient
  • Excellent computer skills and proficiency with Microsoft Office suite and POS software


Occasional travel required in this position

Apply to Chartwells Schools today!

Req ID:

Chartwells K12

SHAHID C IBRAHIM

((req_classification))

About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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