Guidehouse

Operations Coordinator

Guidehouse$74K — $124K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 5+ years of administrative support experience, ideally in a Federal or biomedical research context.
  • Background in supporting scientists or research programs within NIH or similar organizations.
  • Experience managing travel, procurement, HR actions, and reporting.
  • Proven ability to coordinate meetings and communications across stakeholders.
  • Hands-on experience with databases and records management processes.
  • Familiarity with Microsoft Office, SharePoint, and federal timekeeping tools.

Responsibilities

  • Provide comprehensive operational support to NIDA to enhance organizational efficiency.
  • Prepare and coordinate essential administrative documentation, including travel and reports.
  • Support daily office functions, ensuring smooth workflow and accurate timekeeping.
  • Process various personnel actions, maintaining compliance and accuracy.
  • Coordinate meetings and events, preparing necessary materials and logistics.
  • Manage communication products, including internal newsletters and websites.
  • Analyze workflows and recommend improvements for better operational efficiency.

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Parental Leave
  • 401(k) Retirement Plan
  • Tuition Reimbursement and Learning Opportunities
  • Employee Assistance Program
  • Commuter Benefits for transit and parking expenses
Full Job Description
Job Family:
Administrative Services (Digital)

Travel Required:
None

Clearance Required:
Ability to Obtain Public Trust

What You Will Do:
We are looking for an Operations Coordinator to support the National Institute on Drug Abuse (NIDA). This position is a full-time role located in Baltimore, MD, with partial telework eligibility as determined by the Government.
  • Provide comprehensive administrative, operational, and programmatic support to NIDA to ensure continuity of operations and organizational efficiency.
  • Prepare and coordinate administrative documentation, including travel, correspondence, reports, and forms.
  • Support daily office operations, workflow coordination, and timekeeping activities.
  • Process personnel actions such as onboarding, promotions, and separations while ensuring compliance and accuracy.
  • Coordinate meetings, events, and logistics (including virtual platforms) and prepare agendas and meeting materials.
  • Maintain communication products such as websites, newsletters, and internal/external communications.
  • Maintain SOPs and provide guidance on administrative policies while serving as a liaison across program and administrative offices.
  • Manage databases, tracking systems, and records, ensuring proper documentation and reporting.
  • Process procurement requests, track orders, and maintain inventory/property records.
  • Support special projects, research activities, and strategic planning initiatives.
  • Analyze workflows, identify inefficiencies, and recommend process improvements.
  • Support committee activities (e.g., IRPAC and ACUC), including coordination and documentation.
  • Prepare reports, deliverables, and financial documentation including invoices, budget tracking, and variance analysis.
  • Ensure all deliverables meet HHS and NIH standards for accuracy, completeness, and compliance.


What You Will Need:
  • Bachelor's degree.
  • A minimum of FIVE (5) years of administrative support experience, preferably within a Federal or biomedical research environment.
  • Background supporting scientists or intramural research programs within NIH or similar organizations.
  • Demonstrated ability to manage administrative operations including travel, procurement, HR actions, and reporting.
  • Proven success coordinating meetings, events, and communications across stakeholders.
  • Hands-on work with databases, tracking systems, and records management processes.
  • Capacity to process procurement actions and manage high-volume administrative workloads.
  • Familiarity with Federal systems such as Microsoft Office Suite, SharePoint, WebEx, Concur, and timekeeping tools.
  • Ability to work independently while ensuring accuracy, timeliness, and compliance with Federal regulations.
  • Strong organizational, communication, and analytical skills.
  • Must be able to obtain and maintain a Federal or DoD public trust; candidates must receive approved adjudication prior to onboarding with Guidehouse. Candidates with an active public trust or suitability are preferred.


What Would Be Nice To Have:
  • Background supporting NIH, HHS, or other Federal health research agencies.
  • Familiarity with biomedical or intramural research programs.
  • Hands-on coordination of PIV card renewals and facility operations, such as parking or access tracking.
  • Exposure to Office of Medical Services (OMS) activities or staff safety events.
  • Proven ability to onboard trainees or support workforce integration efforts.
  • Knowledge of preparing official government travel orders and managing related logistics.
  • Capability in budget tracking, invoicing, and financial reporting within a federal contracting environment.


The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Parental Leave
  • 401(k) Retirement Plan
  • Group Term Life and Travel Assistance
  • Voluntary Life and AD&D Insurance
  • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
  • Transit and Parking Commuter Benefits
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Care.com annual membership
  • Employee Assistance Program
  • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
  • Position may be eligible for a discretionary variable incentive bonus


About Guidehouse

Guidehouse is a management consulting firm headquartered in Washington, D.C. The firm provides consulting services to clients in the public and commercial sectors, with a focus on energy, financial services, healthcare, national security, and aerospace and defense. Guidehouse was founded in 2018 as a spin-off from PwC. The firm has over 7,000 employees and operates in more than 50 locations worldwide.
Learn more about Guidehouse
Size
8,000 employees
Industry
Founded
2018

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