Operations Coordination Manager

Consertus, Inc.

$140K — $175K *
Hospitals & Medical Centers
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of internal hospital operations experience required
  • Experience in hospital operations and capital project coordination
  • Strong understanding of hospital workflows and patient care environments
  • Proficiency in practice management systems and EHR tools
  • Excellent communication skills with diverse stakeholders
  • Strong leadership and coaching abilities
  • Analytical skills to drive decisions and improve patient flow

Responsibilities

  • Lead operations planning for healthcare capital projects
  • Engage with clinical leadership and support departments
  • Coordinate operations-facing communications and maintain response mechanisms
  • Support transition planning, including readiness and training coordination
  • Track decision-making and issue resolutions for project alignment

Benefits

  • Comprehensive health coverage including medical, dental, and vision
  • Company-paid life and disability insurance
  • 401(k) with day-one eligibility and generous matching contributions
  • Generous time off with 10 paid holidays and up to 25 days PTO
  • Access to Consertus Academy for continuous development
Full Job Description
About this Role:

Consertus is seeking an Operations Coordination Manager based out of Seattle, WA. The Operations Coordination Manager is the Owner Advisor's senior lead for operational planning and operational readiness during design and delivery of major healthcare capital projects. This role establishes and manages the operations governance structure, drives cross-departmental coordination, and ensures clinical and support-service requirements are translated into actionable design inputs, procurement plans, transition planning, training coordination, and readiness reporting. The position aligns operational requirements with program objectives, funding constraints, schedule milestones, and long-term strategic healthcare goals.

Key Responsibilities
  • Lead operations planning activities for healthcare capital projects, including stakeholder coordination, governance support, schedules, budgets, procurement, communications, permitting, workflows, transition planning, and reporting
  • Engage hospital operations, clinical leadership, facilities, IT, materials management, environmental services, clinical engineering, and other support departments
  • Coordinate operations-facing communications aligned with program/project communications plans and maintain mechanisms for frontline staff questions/concerns and ensure timely responses
  • Support activation and transition planning, including staff readiness, training coordination, move planning, inspections, cleaning activities, and go-live preparation
  • Track action items, risks, decisions, and issue resolutions to keep project delivery aligned with hospital operations, provide clear escalation paths and decision support


Qualifications
  • Minimum of 10 years of internal hospital operations experience required
  • Experience in hospital operations, clinical support, facilities, transition planning, activation, capital project coordination, or a related area
  • Strong understanding of hospital workflows, patient care environments, support departments, regulatory considerations, and operational readiness
  • Ability to build trust and communicate effectively with clinical, operational, facilities, and project stakeholders
  • Highly organized, proactive, and comfortable managing details across multiple phases of complex healthcare projects
  • Experience supporting healthcare construction, renovation, activation, or occupancy projects
  • Experience coordinating with cross-functional teams in an active hospital environment
  • Ability to translate operational needs into clear project plans, schedules, and follow-through actions
  • Proficiency in practice management systems, MS Excel, and EHR/EHR-related tools
  • Strong team leadership, coaching, and mentorship abilities
  • Proactive conflict resolution and adaptability under pressure
  • Strong analytical skills, ability to use data to drive decisions, forecast demand and improve patient flow


Working Hours:
  • Full Time, on-site


Compensation Range:
  • Compensation based on experience, education and skills and may vary; $140,000 -$175,000 annually


What's In It For You
  • Comprehensive health coverage (medical, dental, and vision)
  • Company-paid life and disability insurance
  • 401(k) with day-one eligibility. We contribute dollar for dollar up to the first 3% of your contributions. Then we match 50% for the next 2% of your contributions.
  • Generous time off: 10 paid holidays and PTO starting at 15 days, growing up to 25
  • Access to Consertus Academy for continuous learning and development


How to Apply:

If you're passionate about improving hospital operations we'd love to hear from you. Apply today!

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