Bank of America Corporation

Operations Consultant

Bank of America Corporation • $80K — $95K *
Fort Worth, TX 76137In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in credit fulfillment or syndicated loan processing
  • Strong knowledge of loan structure, agreements, and credit regulations
  • Proficient in Microsoft Office Suite, especially Excel, PowerPoint, and Word
  • Ability to analyze quality assurance results and identify process gaps
  • Familiarity with Loan IQ application
  • Strong communication skills for liaising across teams
  • Detail-oriented with a focus on problem-solving

Responsibilities

  • Advise on the design and implementation of complex products and services
  • Direct team activities related to special initiatives
  • Provide technical expertise in operations processes
  • Consult on current and future state approaches for program execution
  • Identify responsibilities for key projects

Benefits

  • Opportunity for career growth and talent development
  • Inclusive team environment that values diversity
  • Focus on continuous improvement and data-driven decision making
  • Support for employee coaching and feedback
  • Emphasis on effective communication and risk management
Full Job Description
Job Description:

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities:
  • Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
  • Advises on projects and directs activities of a team related to special initiatives
  • Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
  • Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
  • Identifies and recommends responsibilities and accountabilities for key programs/projects


Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
  • Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
  • Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
  • Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
  • Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
  • People Manager & Coach: Knows and develops team members through coaching and feedback.
  • Financial Steward: Manages expenses and demonstrates an owner's mindset.
  • Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
  • Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.


LOB Description:

The Operations Consultant is responsible for performing and ensuring the effectiveness of quality assurance reviews for Syndicated and Corporate Lending Fulfillment teams. Responsibilities of the Operations Consultant will be to:
  • Accurately interpret loan agreements and related documents.
  • Verify details within the loan agreements and supporting document are accurately and completely reflected on the system of record.
  • Communicate errors identified to responsible business partners and track to resolution.
  • Identify and escalate any material or thematic processing issues to LOB management and stakeholders in a timely manner.
  • Continuously assess quality assurance routines to identify and implement opportunities for improvement.
  • Analyze QA data to monitor effectiveness of existing controls and make recommendations on necessary process, control, or system enhancements.
  • Prepare and manage the publication of reporting for LOB managers and stakeholders to track errors, issues, and remediation activities.
  • Assist in driving complex root cause analysis for issues or errors as required.


Required Qualifications:
  • Knowledge of loan structure, loan agreements and credit regulations.
  • Knowledge of loan accounting and reconciliations.
  • Ability to accurately interpret credit agreements and supporting loan documents.
  • Proficiency in the use of core Microsoft Office applications including Excel, PowerPoint, and Word.
  • Ability to analyze QA results to identify gaps in processes or controls.
  • Working knowledge of the Loan IQ application.
  • Ability to identify errors and track to resolution.
  • Ability to liaise across multiple teams, including Operations and Technology, to perform root cause analysis and assist in the design of process or system enhancements as needed.


Desired Qualifications:
  • 3+ years of experience working in a credit fulfilment or syndicated loan processing area.
  • Knowledge of Syndicated and Corporate Lending processes


Skills:
  • Customer and Client Focus
  • Problem Solving
  • Risk Management
  • Adaptability
  • Attention to Detail
  • Collaboration
  • Critical Thinking
  • Issue Management
  • Analytical Thinking
  • Decision Making
  • Oral Communications
  • Presentation Skills


Shift:
1st shift (United States of America)

Hours Per Week:
40

About Bank of America Corporation

Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009. Bank of America completed the acquisition of Merrill Lynch & Co on 1 January 2009. Bank of America began rebranding all of its corporate and investment banking activities under the Bank of America Merrill Lynch name in September 2009. In April 2010, Bank of America Merrill Lynch appointed Christian Meissner as head of investment banking for Europe, Middle East and Africa. In April 2011, Bank of America Merrill Lynch integrated its corporate and investment banking operations into a single division. In October 2013, Bank of America Merrill Lynch was recognised as the Most Innovative Investment Bank of the Year in The Banker's Investment Banking Awards.

Bank of America Corporation Careers

Join the dynamic team at Bank of America Corporation, a premier global financial institution where innovation, leadership, and growth go hand in hand. As one of the largest banks in the world, we offer unparalleled job opportunities and a culture that values diversity, inclusion, and professional growth. Work You’ll Do At Bank of America Corporation, you’ll be part of a team that’s dedicated to making a real difference. Whether you’re helping families buy their first home, advising businesses on expansion, or developing cutting-edge financial technologies, your work will have an impact. Our commitment to leadership in the financial industry has never been stronger, and we need passionate, skilled professionals to lead our journey. Explore a World of Opportunities From entry-level positions to leadership roles, Bank of America Corporation offers a variety of career paths in areas such as investment banking, technology, marketing, and risk management. Our job opportunities span the globe, providing the chance to work alongside the best in the industry and develop skills that will propel your career forward. Internship Programs Kickstart your career with Bank of America Corporation’s internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that complements your academic studies. Interns gain invaluable networking opportunities, receive mentorship from seasoned professionals, and learn about the culture and operations of a global financial leader. Benefits and Growth Bank of America Corporation is committed to the well-being and continuous professional development of our team members. We offer a competitive benefits package that supports the health, financial stability, and work-life balance of our employees. Our training programs and development initiatives ensure that every team member has the opportunity to grow and advance within the company. Inclusive Culture We believe our strength lies in our diversity. Bank of America Corporation fosters an inclusive environment where all employees can thrive. Through diversity training and a commitment to equal opportunities, we cultivate leadership and innovation that reflect the wide-ranging communities we serve. Join Our Team Are you ready to advance your career at a company that’s at the forefront of the financial industry? Explore the positions available at Bank of America Corporation and find where your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, creative, and eager to drive change. Stay Connected Keep up to date with the latest from Bank of America Corporation Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career interests and get insider tips that can help you during your application and interview process. Bank of America Corporation is not just a company—it’s a place where you can shape your future and the future of finance. Join us and be part of a team that’s redefining what a bank can be.
Learn more about Bank of America Corporation
Size
208,000 employees
Market Cap
$260.3 billion
Industry
Finance & Insurance
Net Income
$17.8 billion
Founded
1998
5 Year Trend
-1.4%
NASDAQ
BAC
* Ladders Estimates

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