Operations Associate

Valinor

$70K — $125K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 0-3 years of relevant experience in operations, administration, or leadership roles.
  • Positive, energetic attitude with a willingness to take on challenges.
  • Strong organizational skills for maintaining trackers and processes.
  • Ability to quickly learn new tools and software systems.
  • Excellent written and verbal communication skills.
  • Minimum bachelor's degree in any field.
  • Must be eligible to work in the United States.

Responsibilities

  • Support the CEO by managing scheduling and meeting prep, ensuring timely follow-ups.
  • Coordinate vendor relationships and oversee tracker for contracts and costs.
  • Manage HR processes including interview logistics and employee onboarding/offboarding.
  • Organize events like team gatherings and industry conferences, and assist with content coordination.
  • Oversee daily office operations, including supply management and visitor experience.
  • Maintain document management systems and ensure process accuracy.
  • Automate workflows to improve efficiency in recurring tasks.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Stock Option Plan
Full Job Description
The role

This is a exciting seat for someone early in their career, with a potential path to Chief of Staff. You'll work shoulder-to-shoulder with the founder every day: managing priorities, running our outsourced providers, keeping documents, trackers, and deadlines in order, and taking whatever lands on your plate and running through walls to get it done. You'll spot what's broken or missing and fix it before anyone asks, turning one-off tasks into repeatable, automated systems. This is a fast-paced startup: no task is too big or too small, you'll get more responsibility than you think you're ready for, and how fast you grow is up to you.

What you'll do
  • Founder & CEO support: work side-by-side with the CEO to manage priorities and scheduling, prep meetings, own follow-ups, and turn messy, half-formed asks into finished output - the training ground for a future Chief of Staff.
  • Vendor management: coordinate with people and outsourced providers (corporate cards, payroll, benefits, insurance, IT, etc.); own the vendor and contract tracker (costs, renewals, contacts).
  • People operations: coordinate basic HR policies, run hiring logistics (interview scheduling, candidate tracking) and employee onboarding and offboarding.
  • Events & media: organize and execute team events, offsites, and investor and partner gatherings; research industry conferences worth attending and track event invites and outreach; provide light support on social and content coordination (helping coordinate posts and materials across the team).
  • Office management: keep the office running day-to-day - order and stock supplies, equipment, and kitchen/snacks; receive and route mail, packages, and shipping; coordinate with building management on facilities, seating, keys/access, and repairs; procure and set up hardware (laptops, monitors) and software/app access; own the in-office and guest/visitor experience (greeting visitors, catering, meeting-room setup)
  • Document, process & systems: maintain the firm's document management structure (SharePoint), naming conventions, and process playbooks; keep checklists and trackers live and accurate; keep Notion data current (company database tagging and hygiene, someday/maybe lists, CRM data).
  • Automation: improve and automate recurring workflows, including the AI-assisted processes we already run; maintain AI-assisted decision logs capturing key meeting decisions, postmortems, and event debriefs.

Requirements

What we're looking for
  • 0-3 years of experience - operations, admin, internships, campus leadership, or anything where you got real things done.
  • A positive, "yes" attitude (non-negotiable): you meet every ask with energy and optimism, default to "yes, and I'll figure it out," stay upbeat under pressure, and leave everyone better for having you in the room.
  • High agency, low ego: you don't wait to be told what to do, you move fast, and no task is beneath you. Chasing vendors, fixing logistics and supporting others are all part of the job.
  • Strong organization: you build and maintain trackers, follow naming conventions, and leave a clean paper trail others can pick up.
  • Comfort picking up new tools fast: expense platforms (e.g., Ramp), payroll systems, DocuSign, SharePoint or similar.
  • Clear communication: you write and speak concisely, and you flag risks early.
  • Bachelor's degree in any field.
  • Eligible to work in the United States.


Bonus points
  • Interest in digital assets and / or finance is a plus, not a requirement; we'll train.
  • Background in a high-intensity environment (fund, law, consulting, banking, startup, military, or competitive sport).
  • You use AI to 10x your output while keeping a high bar for quality.
  • Experience supporting senior leaders or coordinating across groups.

Benefits
  • Annual salary: 70,000-125,000 USD/year
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Stock Option Plan

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