This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.

ABOUT THE TEAM
The Client Relations Group (CRG) at Parametric is within Operations and is tasked with processing all client related activities while delivering a first in class experience. CRG consists of several organizations: 1) Client Experience: advocates for our clients in onboarding and daily servicing 2) Client Operations: Systems experts in activities and account management 3) Client Contract and Control: Contract experts and quality assurance experts and 4) Business Enablement: Product experts for new business and strategic initiatives.

ABOUT THE ROLE
The Institutional Onboarding Associate maintains excellent client relationships and ensures a positive experience for clients as they support end-to-end onboarding for Institutional clients and mandate expansions across equity, derivatives and fixed income. The Associate coordinates workstreams for Separate Accounts, Fund Investments and Collective Trusts, helping clients, consultants, and internal teams move from kickoff through documentation, account setup, operational readiness and handoff to ongoing service. This role requires strong client service, project coordination, attention to detail and sound judgment in a controlled, collaborative environment.

PRIMARY RESPONSIBILITIES

• Coordinate assigned institutional onboarding workstreams, including timelines, documentation checklists, client communications, status updates and follow-up.
• Serve as day-to-day onboarding contact for clients, consultants, Distribution and internal partners; prepare for and participate in onboarding calls.
• Support onboarding for separate accounts, fund investments and collective trusts across equity, derivatives and fixed income mandates, ensuring requirements are documented and routed appropriately.
• Partner with Legal, Compliance, Portfolio Management, Trading, Client Operations, Client Contract and Control, fund administration, custodians and trustees to resolve open items and implementation blockers.
• Review onboarding documentation and account data for completeness, accuracy and consistency; escalate issues and risks in a timely manner.
• Monitor adherence to applicable procedures and controls, including private placement, subscription, account opening and mandate setup requirements.
• Communicate new account, mandate expansion and account-change details to downstream teams, with awareness of trading, compliance, reporting, billing and client service impacts.
• Maintain accurate records in workflow/CRM systems, identify process improvements and support projects as assigned.

JOB REQUIREMENTS

• Bachelor's degree
• 4+ years of experience in financial services operations, institutional client service, onboarding/implementation or project coordination.
• SIE, Series 7, Series 63 (or 66) Licenses, or willingness to obtain
• Working knowledge of asset management products and institutional client structures; experience with separate accounts, commingled funds, collective trusts, equity, derivatives or fixed income a plus.
• Excellent written and verbal communication skills; able to interact confidently with clients, consultants and internal stakeholders is critical.
• Strong organization, attention to detail and control orientation
• Able to manage multiple onboardings, use workflow tools, and escalate issues appropriately.

Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Salary range for the position: $70,000 and $140,000 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and X Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.