Operations Associate I/II

Profluent

$80K — $100K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA or BS or AA/AS with 2 years relevant work experience
  • Ability to lift at least 25 lbs
  • Experience managing Purchase Orders (POs)
  • Previous customer service experience or prior public-facing roles
  • Exceptional interpersonal communication and customer-facing skills
  • Strong organizational and time management abilities
  • Adaptability and flexibility in daily operations

Responsibilities

  • Act as primary reception stakeholder for vendors, visitors, and deliveries
  • Oversee shipping/receiving, mail sorting, and courier pickups
  • Maintain cleanliness and supply levels in the pantry and office
  • Manage room bookings and office setups for new hires
  • Plan and execute team activities and vendor visits
  • Lead purchasing of office supplies and social event coordination
  • Support lab setup and maintenance, including inventory management

Benefits

  • Comprehensive health, dental, and vision insurance
  • Generous PTO policy
  • Commitment to work-life balance
  • Professional development opportunities in AI and biology
Full Job Description
We are seeking an energetic, highly organized, and adaptable Operations AssociateI/II to serve as the backbone of our office and laboratory environment. This is a dynamic role where you will manage the daily pulse of our workspace while supporting our technical teams in facility expansion and lab maintenance.

The ideal candidate thrives in a startup atmosphere - moving seamlessly from coordinating a team social to assisting with lab safety protocols or assembling furniture for the office.

Responsibilities
Primary Operations & Office Management
  • Act as the primary stakeholder for reception, greeting and managing all incoming vendors, visitors, and deliveries
  • Oversee all shipping/receiving, mail sorting, and courier pickups
  • Maintain a high standard for the pantry, fridge, and stationery stock; ensure general kitchen and office cleanliness
  • Manage room bookings, food orders for meetings, and desk/office setups for new hires; fulfill other administrative responsibilities assigned as needed
  • Assist in planning and executing monthly team activities and quarterly off-site vendor visits
  • Lead purchasing for office supplies, IT equipment, and social events
Lab & Facility Support
  • Assist the Lab and Operations Manager in setting up new office and lab spaces, including furniture assembly and equipment placement
  • Support the wet lab through inventory management, specialized waste management, and routine equipment maintenance
  • Maintain in-depth knowledge of safety/emergency protocols; ensure the site remains compliant and safe for all staff
  • Act as a buyer for the Bioinformatics, Machine Learning, and Biology teams, managing Purchase Orders (POs) and maintaining current vendor information
  • Assist with account reconciliation and maintaining up-to-date vendor records
  • Fulfill additional support on projects assigned as needed

Qualifications
  • BA or BS or AA/AS +2 years relevant work experience
  • Must be able to lift at least 25 lbs
  • Previous experience managing Purchase Orders (POs)
  • Previous customer service experience or prior public-facing roles
  • Exceptional interpersonal communication, excellent customer-facing skills, elite time management, and a high degree of organizational efficiency
  • Ability to be adaptable/flexible in the day-to-day

Preferences (but not required)
  • BS in STEM
  • 1+ years of experience in a wet lab environment
  • Familiarity with BSL2 safety standards and hazardous waste protocols
  • Proficiency with Rippling, Ramp, Google Drive, and Notion
  • Ability to lift 40 lbs
  • Desire to learn new skills and initiate and own new tasks or projects

What We Offer
  • Competitive compensation package with equity participation
  • Comprehensive benefits including health/dental/vision insurance
  • Generous PTO policy and commitment to work-life balance
  • Professional development opportunities in a cutting-edge field at the intersection of AI and biology

Hiring Salary Range

$80,000-$100,000 USD

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