Reporting Structure:
This position reports directly to the Board of Directors.
Position Overview:
The Operations and Membership Director oversees the Academy's day-to-day administration, membership operations, financial coordination, communications, reporting, and organizational systems. This role serves as the primary point of contact for members and prospective members and helps ensure operational continuity across the organization.
The position also serves as the liaison to the Academy's outside financial contractor, supporting financial administration, reporting coordination, operational tracking, and budget oversight in partnership with leadership and the Board of Directors.
The position will work closely with Academy leadership, committees, volunteers, Trustees, and MCE to support organizational initiatives and ensure alignment across programming and member engagement efforts. The Operations and Membership Director plays a key role in shaping the club's future by helping to establish and execute its long-range objectives. This position requires balancing operational oversight with forward-thinking leadership, identifying opportunities and driving meaningful progress across all areas of the club.
Serving as a prominent representative of the club, the Operations and Membership Director is responsible for cultivating strong relationships with members and championing an exceptional membership experience. As a highly engaged and accessible presence within the club, the Director works to understand member needs, strengthen member satisfaction, and promote meaningful engagement across all aspects of club life. Through active relationship-building and member-focused efforts, the Director plays a central role in advancing membership initiatives and enhancing the overall value of club membership.
Primary Responsibilities:
Leadership and Organizational Oversight
- Provide structure, accountability, and administrative oversight across organizational initiatives
- Help establish measurable operational goals and performance expectations
- Support communication and coordination between staff, volunteers, committees, Trustees, and leadership
- Assist the Board in implementing organizational priorities and long-term planning
Membership Administration
- Respond to questions and requests from current members
- Respond to inquiries from prospective members
- Coordinate membership interviews with the Membership Committee
- Coordinate audition scheduling for prospective magician members
- Prepare and distribute membership packets
- Send guest invitations and VIP invitations
- Process and distribute charity certificates
- Process membership renewals
- Maintain and update membership records within the Northstar system, including data collection and analysis to support consistent, high-impact member value
- Review and approve member account changes submitted through the website
Programming and Events
- Oversee and coordinate member events and special programming, working closely with MCE
- Develop and support new magic initiatives and member experiences
- Assist in planning and execution of Academy programs and creative projects, working closely with MCE
- Support long-term development of AMA programming opportunities both within and outside of the clubhouse
- Coordinate with producers to ensure seamless execution of the AMA Awards Show
- Liaise with MCE regarding collaborative programming and organizational initiatives
- Work with MCE on carrying out and improving new member orientation
Awards and Educational Initiatives
- Oversee coordination of the AMA Awards process
- Support and oversee Magic University initiatives
- Coordinate with instructors, committees, and volunteers as needed
Library and Archive
- Provide leadership oversight for the Academy's library and archive, ensuring continuity of member access and the integrity of the archive
- Steward the future vision of the library, identifying and developing new programming opportunities: member events, exhibits, lectures, or research initiatives
- Partner with library staff to expand member engagement with the library and its archives while preserving the reliable, low-friction access members already value
Committee and Volunteer Coordination
- Coordinate communication between committees, volunteers, Trustees, and leadership
- Provide structure, oversight, timelines, and accountability for committee operations and volunteer participation
- Help organize committee initiatives, workflows, and project timelines
- Recruit and support volunteers for initiatives and events
Organizational Planning and Oversight
- Help oversee initiative timelines, planning, and execution
- Collaborate with leadership on future organizational opportunities and member engagement strategies
- Coordinate with Trustees and committee leadership on organizational initiatives
- Support implementation of organizational goals and performance expectations established by leadership and the Board
Preferred Qualifications
- Experience in event production, creative programming, arts administration, or member organizations
- Strong organizational and project management skills
- Ability to coordinate multiple creative initiatives simultaneously
- Strong interpersonal communication and leadership abilities
- Strong familiarity with the art, history, and culture of magic
- Existing relationships within the magic community
- Understanding of performers, productions, lectures, and magic programming
- Passion for advancing and supporting the art of magic
- Comfortable working collaboratively with volunteers, committees, leadership, and production teams
