Laundry Service

Operations and Logistics Manager (Fixed-Term)

Laundry Service$72K — $96K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in operations and logistics management, particularly in live events.
  • Understanding of football (soccer) and its associated logistics.
  • Strong interpersonal skills with the ability to manage client expectations effectively.
  • Demonstrated ability to thrive in fast-paced, high-pressure environments.
  • Strong organizational and communication skills, with attention to detail.
  • Experience in collaborating with teams in a multi-market context.
  • Comfortable using WhatsApp as a primary communication tool.

Responsibilities

  • Lead logistics for shipping and inventory across all activation markets.
  • Act as liaison between production, hospitality, and warehouse teams.
  • Manage and oversee logistical trackers and real-time shipping operations.
  • Attend all internal planning meetings and client presentations as the lead logistics voice.
  • Ensure effective client relationships are maintained and all needs are promptly addressed.
  • Collaborate with account teams for successful project delivery within client's objectives and budget.
  • Build and maintain relationships with trusted suppliers and third parties throughout the project.

Benefits

  • Opportunity to work on a high-profile project associated with FIFA World Cup 2026.
  • Gain experience in multi-market logistical planning for major global events.
  • Collaborate with diverse teams and stakeholders in a dynamic environment.
  • Potential professional development and training opportunities within the company culture.
Full Job Description
Job Overview We are looking to hire an Operations and Logistics Manager in support of a global technology brand and FIFA partner for this summer's FIFA World Cup 2026. The Operations and Logistics Manager will support planning and execution of a multi-market program working directly with internal warehouse teams and preferred vendors. This role will be a liaison to multiple teams and requires a strong organizational background. This operations role will join our team on a fixed-term contract from May 2026 through July 2026. This role requires extensive pre-planning and live event activation availability. Operations Manager should expect to be available for all assigned match weeks. This is a full-time commitment with expectations of 40 hours a week. Flexibility is essential as schedules may vary based on FIFA requirements and match-day demands. Ideally, this hire will be an independent consultant based in Raleigh, NC; however, we are open to other markets for the right candidate. What You'll Be Doing 30 Lead market logistics for shipping and inventory across all 17 activation markets. Liaison between production, hospitality, and warehouse teams. 30 Oversight of all logistical trackers and real time shipping into stadiums and hotels. 30 Attendance for all internal planning and client presentations. This role will act as the lead logistics voice and be ready to respond to operational questions. 30 Reporting into senior production and hospitably leadership. 30 Pre Planning and onsite availability from May 2026 through end of July 2026. 30 Work in a collaborative manner with all account teams to ensure flawless project delivery against the client's objectives and budget. Liaison between internal partners across production, hospitality, creative, and warehouse teams. 30 Manage vendor relationships and client stockholders as it pertains to logistics. 30 Responsible for building and maintaining effective client relationships, ensuring that all client needs are addressed in a timely way though out duration of the project. 30 Manage and develop relationships with The Team's trusted suppliers and third parties, throughout the duration of the project 30 Creates a positive, collaborative, teamwork environment based on the company culture and values 30 Promotes a team environment and provides work direction and guidance including professional development and training; guides team on deliverables, and ensures best practices with project management 30 Ensure that all project processes and procedures are completed and quality standards are met What We're Looking For 30 Understanding of football (soccer) and/or live sporting events is ideal 30 Extensive experience with Live Events with a proven track record of success across brand activations and event delivery 30 Strong interpersonal skills, demonstrated empathy and commitment to success, along with a proven ability to manage expectations 30 Confident, articulate, passionate individual with the ability to work both independently and collaboratively as well as ability to listen 30 Attention to details and communication skills, making sure all details are understood, clear and informed to the relevant parties 30 Experience in delivering guest hospitality programs is a bonus 30 Strong organizational skills 30 Comfortable with warehouse teams and proven experience delivering live events and brand activations 30 Strong stakeholder, client, and guest management skills 30 Ability to work independently in fast-paced, high-pressure environments 30 Excellent communication, organization, and reporting skills 30 Comfortable using WhatsApp as a primary communication tool Additional Experience (nice-to-haves) 30 Experience delivering guest hospitality programs 30 Familiarity with global sponsorship programs Base salary range: $6000 - $8000 per month based on market and scale of activation. Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role.

About Laundry Service

Laundry Service is a full-service marketing agency specializing in creative, strategy, production, and media. The company was founded in 2014 and is headquartered in Los Angeles, California. Laundry Service has worked with a variety of clients, including Amazon, Nike, and Beats by Dre. The company has been recognized for its work, winning several awards, including a Cannes Lion and a Webby Award. In 2018, Laundry Service was acquired by Wasserman, a global sports and entertainment agency.
Learn more about Laundry Service
Size
200 employees
Industry
Founded
2014

Similar Jobs

More Jobs at Laundry Service

More Hospitality & Recreation Jobs

Find similar Operations and Logistics Manager (Fixed-Term) jobs: