Applied Materials, Inc

Operations and Customer Quality Engineer

Applied Materials, Inc • $78K — $108K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in quality assurance or related field required.
  • Proficient in MRB, MRRT, DMR, QN, SCAR, and 8D methodologies.
  • Strong knowledge of manufacturing quality systems and processes.
  • Experience with SAP quality notification and material control systems essential.
  • Ability to convey complex quality metrics to diverse audiences.

Responsibilities

  • Lead daily MRRT reviews and prioritize quality notifications and manufacturing excursions.
  • Drive timely containment actions to avoid production defects.
  • Facilitate ownership assignment for quality issues across various teams.
  • Track and manage corrective actions until closure across functional areas.
  • Monitor DMR metrics for aging and backlog reduction.

Benefits

  • Comprehensive health and wellness benefits available.
  • Eligibility for participation in a bonus and stock award program.
  • Opportunities for professional development and training.
  • Work alongside cross-functional teams on impactful projects.
Full Job Description
Key Responsibilities

  • Lead daily MRRT reviews and prioritize quality notifications (QNs), DMRs, and manufacturing excursions.
  • Review and validate defect information, failure descriptions, supplier information, and supporting evidence.
  • Drive timely containment actions to prevent additional escapes into production.
  • Facilitate ownership assignment for supplier, manufacturing, logistics, NPI, and engineering-related quality issues.
  • Track corrective actions through closure and ensure accountability across functional organizations.
  • Monitor DMR aging, backlog, and cycle-time reduction metrics.


Functional Knowledge

  • Strong understanding of nonconforming material processes, MRB, MRRT, DMR, QN, SCAR, and 8D methodologies.
  • Knowledge of manufacturing quality systems, supplier quality management, and corrective action processes.
  • Understanding of SAP quality notification and material control processes.


Business Expertise

  • Understands manufacturing flow, production constraints, line-down impacts, and operational risk.
  • Balances quality requirements with factory throughput, customer commitments, and business objectives.


Leadership

  • Provides technical leadership across cross-functional teams.
  • Drives accountability for issue resolution and corrective action closure.
  • Leads MRRT and quality review forums involving multiple organizations.


Problem Solving

  • Leads investigations involving recurring quality failures, supplier escapes, manufacturing defects, and operational disruptions.
  • Uses data analysis, trend identification, and structured problem-solving methodologies to determine corrective actions.


Impact

  • Directly impacts factory quality performance, manufacturing throughput, and customer satisfaction through timely resolution of nonconforming material and recurring quality issues.
  • Drives reduction of DMR backlog, aging, and repeat escapes by ensuring effective containment, ownership assignment, and corrective action execution.
  • Influences operational decisions regarding material disposition, stock purges, supplier escalations, and production recovery plans.
  • Supports risk-based decision making that balances quality requirements, delivery commitments, inventory management, and manufacturing productivity.
  • Provides visibility to site leadership through quality metrics, trend analysis, and escalation management.
  • Helps prevent line disruptions and customer escapes by proactively identifying quality risks and driving cross-functional resolution.


Interpersonal Skills

  • Works effectively across Operations, Manufacturing Engineering, Product Engineering, NPI, Supplier Quality, Planning, Procurement, and Factory Quality organizations.
  • Facilitates MRRT and MRB meetings involving multiple stakeholders with competing priorities and drives alignment toward resolution.
  • Communicates complex technical and quality issues to both technical and non-technical audiences in a clear and actionable manner.
  • Influences decisions and drives accountability across functional teams without direct reporting authority.
  • Builds collaborative relationships with internal teams, suppliers, and leadership to accelerate issue resolution and corrective actions.
  • Provides guidance, coaching, and process expertise to manufacturing personnel, quality technicians, engineers, and new team members.
  • Demonstrates strong conflict resolution and negotiation skills when balancing quality, production, and business objectives.


Deliverables
  • Reduction in DMR backlog and aging.
  • Improved corrective action closure rates.
  • Reduced recurring quality escapes.
  • Improved supplier defect performance.
  • Timely MRB disposition and containment execution.
  • Accurate quality reporting and operational quality metrics.


Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:
Yes, 10% of the Time

Relocation Eligible:
No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

About Applied Materials, Inc

Applied Materials specialize in materials engineering solutions. They optimize equipment and fab operations through consulting, spare parts, services, and automation software. They also provide supply chain services from transactional spares through programs, rebuilds, and forecasted parts management. Their products and technologies include semiconductors, displays, roll web coating, solar, and automation software.

**Applied Materials, Inc. Careers**

Join the innovative world of Applied Materials, Inc., a leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our global team is driving innovation and growth in the industries we serve. This is where your expertise can make a true impact.

Work You’ll Do

At Applied Materials, Inc., you will be part of a company that prides itself on fostering a culture of innovation, diversity, and professional growth. As a member of our team, you will lead groundbreaking projects at the intersection of technology, leadership, and engineering excellence. We offer a variety of job opportunities that allow you to explore your potential and push the boundaries of what's possible.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. You will work alongside the brightest minds in the industry, utilizing your skills to contribute to projects that are not only exciting but also crucial for technological advancements. Our leadership is committed to providing you with the guidance and support needed to achieve your career goals.

Career Growth and Opportunities

Whether you are looking for an internship, a full-time position, or leadership roles, Applied Materials, Inc. provides an array of career paths to help you achieve your professional aspirations. Our commitment to career growth is evident through extensive training programs and opportunities for advancement.

Diversity and Inclusion

At Applied Materials, Inc., we believe that diversity fuels innovation. We are dedicated to building a diverse team that reflects the global communities we serve. Our diversity training programs are designed to enhance collaboration and foster an inclusive environment where all employees can thrive.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. From health and wellness programs to competitive retirement plans, we ensure that our team is taken care of. The culture at Applied Materials, Inc. is built on collaboration, respect, and a commitment to excellence.

Join Our Team

Explore the job opportunities at Applied Materials, Inc. and find the position that matches your skills and passions. We are continuously hiring and looking for individuals who are curious, creative, and ready to drive innovation in a dynamic industry.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights by joining our network. Engage with us on professional networking platforms and stay ahead in your career journey.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a team that’s dedicated to materializing the technologies of tomorrow. Discover the impact you can make at Applied Materials, Inc. and help us shape the future.

SEARCH APPLIED MATERIALS JOBS

--- This page for Applied Materials, Inc. Careers incorporates all the requested elements, maintaining the "Company Content Style" with a focus on innovation, career growth, and the dynamic team environment.
Learn more about Applied Materials, Inc
Size
27,000 employees
Market Cap
$80.7 billion
Industry
Net Income
$3.8 billion
Founded
1967
5 Year Trend
+11.9%
Revenue
$18.2 billion
NASDAQ

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