Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Information Technology (IT)

Management Level
Senior Associate

Job Description & Summary
In digital project management at PwC, you will oversee and coordinate digital projects, enabling successful delivery within budget and timelines. Your work will involve utilising strong organisational and communication skills to effectively manage cross-functional teams and drive digital transformation initiatives.

The Opportunity:

As an Operational Excellence Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your role will include, but isn't limited to:

• Utilize Lean and Six Sigma methodologies (e.g., Business Process Mapping, Value Stream Mapping, Training and other continuous improvement strategies) to identify and eliminate waste while incorporating digital tools to enhance efficiency and effectiveness. Work in the context of larger scale transformation with multiple stakeholders
• Support the production of high-quality deliverables on time and on budget, closely collaborating across Strategy & Transformation teams and stakeholder groups, ensuring alignment with the Project Sponsor's expectations
• Develop and maintain strong relationships with decision-makers, ensuring buy-in for proposed solutions. Effectively communicate and facilitate engagement across virtual platforms. Support teams through behavioral change journeys through coaching and other means
• Deliver workshops and presentations to provide insights and promote continuous improvement. Utilize collaboration tools for virtual facilitation where required
• Use AI, data tools, such as Excel or Power Apps, to develop data models and dashboards to promote continuous improvement
• Contribute to the development of program visions and innovative approaches within the Operational Excellence community, placing emphasis on leveraging emerging technologies to achieve sustained outcomes
• Contribute to the development of the Operational Excellence team's vision, evolution, and collaboration within the Strategy & Technology group

What You'll Bring:
Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

• Hands-on progressive professional experience with a focus on Lean Management, process mapping, stakeholder collaboration, working with high-performing teams, and utilizing technology to support operational improvements
• Self-motivated, ability to self-manage and prioritize multiple competing tasks, and deliver with quality. Ability to take and apply feedback. Ability to work within ambiguous environments
• Ability to analyze complex problems, evaluate information, and ensure that the presented solutions are based on facts and data
• Familiarity with implementing process re-engineering strategies, such as Lean and Six Sigma. A Lean Six Sigma Yellow, Green is considered an asset
• Experience using AI to both deliver improvement to clients is considered a strong asset and differentiator
• Interest in continually upskilling and a curiosity for emerging technologies and their applications in operational excellence. Experience with tools and techniques that facilitate digital transformation is not required but is an asset
• Excellent verbal communication skills and ability to present complex ideas in a clear, simplified manner. Ability to engage with stakeholders of any seniority in a professional manner
• Experience with in-person and virtual meetings or workshop facilitation. Familiarity with design thinking, co-creation, personas, or journey mapping is not required but is an asset
• Openness to learning new tools and adapting to virtual and client environments
• Strong commitment to diversity and inclusion, a high level of personal integrity, energy, and a passion for positive change

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $69,600 - $116,100. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Agile Team Dynamics, Analytical Thinking, Application Lifecycle Management, Atlassian Jira Align, Azure DevOps Server, Change Control Processes, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Operations, IT Project Implementation, IT Project Lifecycle, IT Project Management (ITPM), Jira Software, Learning Agility, Microsoft Project, Optimism {+ 14 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
0%

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date