Operational Excellence & Organizational Performance Consultant

Category: Business Consulting, Strategy and Digital Transformation

Main location: Canada, Quebec, Montreal

Position ID:J0726-0666

Employment Type: Full Time

Position Description:

Contribute to the success of strategic initiatives at the heart of a dynamic, innovation-driven organization!

Work model: Hybrid
Location: Montre9al

Your future duties and responsibilities:

As part of our continued growth, we are seeking an Operational Excellence & Organizational Performance Consultant to strengthen our team and support clients in their transformation initiatives. You will contribute to strategic engagements focused on operational excellence, organizational diagnostics, and organizational development, while also helping prepare responses to requests for proposals (RFPs). Your responsibilities will include:
• Leading high-impact engagements aimed at improving clients' operational performance.
• Analyzing client-specific needs in alignment with their transformation and strategic objectives.
• Assessing current-state operations to identify opportunities for optimization and performance improvement in terms of cost, user experience, and organizational effectiveness.
• Defining target operating models and recommending solutions tailored to clients' unique business challenges.
• Quantifying expected outcomes, including cost reductions and improvements in user experience.
• Designing and implementing transformation frameworks, including tools, models, and guiding principles to support strategy execution and operationalization.

Required qualifications to be successful in this role:
• Bachelor's degree or Master's degree in a technical discipline (computer science, logistics, etc.), business administration, or a related field.
• Minimum of 5 years of experience leading large-scale operational transformation initiatives, with demonstrated results in process and quality improvement.
• Management consulting experience is a strong asset, along with hands-on expertise in Lean, Six Sigma, Kaizen, and related methodologies.
• Lean Six Sigma certification (Yellow Belt, Green Belt, or Black Belt) is required. Black Belt certification and extensive change management experience within large international organizations are considered major assets.
• Strong expertise in business process mapping and transformation, including process modeling tools and methodologies (Visio, BPMN).
• Experience in organizational design is a significant asset.
• Advanced knowledge of data modeling and data analysis tools (SQL, reporting tools, etc.).
• Ability to assess and interpret all organizational dimensions, including business models, operating models, processes, governance structures, tools, and IT architecture.
• Excellent communication and stakeholder management skills, including the ability to engage with senior executives and discuss strategic issues.
• Strong curiosity, proactivity, and an innovative mindset, with a passion for entrepreneurship.
• Full professional fluency in both French and English is required due to the international nature of the assignments and interactions with national and international clients.

Location: Montreal
Work mode: Hybrid

Additional Information
Visit: https://www.cgi.com/fr/conseil-en-management
CGI Montre9al is experiencing strong growth in its Management Consulting (Business Consulting) practice. Supported by its extensive client base and leadership position in consulting services, CGI continues to expand its Business Consulting activities significantly.

To support the ambitions of our consulting practice and accelerate the growth of CGI Business Consulting, we are expanding our Organizational Performance and Operational Excellence teams, particularly within the financial services sector, while also serving clients across other industries.

We are seeking a high-performing Consultant to join our rapidly growing Strategy & Transformation team in Greater Montre9al. You will contribute to high-stakes engagements where clients require rapid, tangible results-when performance is declining, stakeholder confidence is fragile, and leadership teams need a clear path from diagnosis to decision-making and implementation, with measurable business impact.

These engagements focus on strategy, performance improvement, and operational excellence, delivering lasting value for our clients.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is 70 000$ et 135 000$. This role is an existing vacancy.

#LI-AL10

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

• Business Process Mapping
• Business Process Modelling
• Business Strategy
• Management Consulting
• Strategy Consulting

What you can expect from us:

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive.