Operation Excellence/Quality Manager

U.S. Pipe

$80K — $110K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3 to 5 years of Operational Excellence experience in manufacturing
  • Bachelor's Degree in Engineering or a Technical Field preferred
  • Proven expertise in Lean/Six Sigma principles and methodologies
  • Strong understanding of manufacturing processes and quality assurance techniques
  • Excellent communication skills to engage with all organizational levels
  • Proficiency in presenting complex ideas to senior audiences
  • Self-motivated with a knack for developing relationships with stakeholders
  • Effective time management and organizational skills to juggle multiple priorities.

Responsibilities

  • Develop and implement specific OPEX and Quality roadmaps for the plant.
  • Create and deliver training on Quality standards, Lean, and Six Sigma principles.
  • Manage and resolve customer complaints through Root Cause Analysis tools.
  • Ensure compliance with industry standards and third-party certifications relevant to pipe fittings.
  • Lead and mentor regional OPEX/QA Engineers to enhance KPI performance.
  • Collaborate with Regional Directors and Plant Managers to drive quality improvements and cost reduction.
  • Facilitate and oversee improvement projects such as Kaizen events and performance monitoring.

Benefits

  • Opportunities for professional development and training
  • Travel opportunities that provide regional exposure
  • Engagement in meaningful change initiatives in manufacturing processes
  • Collaboration with diverse teams across the organization
  • Involvement in compliance with leading industry standards and practices.
Full Job Description
About the Role:

U.S. Pipe Fabrication is seeking an Operation Excellence/Quality Manager to join our team. You will be responsible for supporting the manufacturing operations in the assigned region. This position's responsibilities will include identifying and driving improvement opportunities for Quality practices and Operational Excellence techniques. Duties include collection and analysis of manufacturing and customer data to improve safety, product quality, customer delivery, and cost reductions. 50% travel is expected.

Specific Responsibilities:
  • Develop and execute plant specific OPEX and Quality roadmaps.
  • Understand, Create, Train, mentor and coach Quality standards and Lean / Six Sigma principles, tools, and practices.
  • Ensure adherence to company Quality standards. Manage customer complaints using Root Cause Analysis tools.
  • Ensure compliance with all 3rd party entities and industry standards related to pipe or pipe fittings such as, but not limited to, AWWA, ISO, NSF, UL, FM, etc.
  • Manage and direct regional OPEX/QA Engineers driving KPI improvements.
  • Partner with the Regional Directors and Plant Production Managers, acts as a change agent to drive improved quality, reduce manufacturing costs, and increase productivity by eliminating waste, reducing variation, streamlining key value streams, and optimizing business processes.
  • Create, train and monitor performance of Standard Work program.
  • Define, assemble, and lead improvement project teams, Kaizen events, Just-do-it's, etc.
  • Support CapEx projects related to OPEX & Quality improvements.
  • Assist Engineering with equipment maintenance using PM and CMMS systems.
  • Ensure the manufacturing procedures follow safety and environmental regulations.

Qualifications:
  • 3 to 5 years Operational Excellence experience in a manufacturing environment.
  • Bachelors Degree, Engineering or Technical Field preferred
  • Demonstrated competency in Lean / Six Sigma principles, tools, and practices.
  • Familiarity with manufacturing processes, quality assurance techniques and business operations while demonstrating a customer-centric and flexible problem-solving approach.
  • Ability to effectively communicate with all levels of an organization and tailor messaging to appropriate audience.
  • Ability to present complex concepts via presentations for senior level audiences is highly preferred.
  • Self-starter who can develop effective networks with internal customers and external stakeholders
  • Strong time management, prioritization, analytical, and organizational skills, with ability to meet deadlines, achieve desired results, and manage multiple initiatives, both collaboratively and independently.

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