Key Responsibilities
- Supervise 24/7/365 Control Room Operators, including scheduling, training, and performance management to ensure maximum availability and production of solar PV and BESS assets.
- Oversee monitoring of SCADA systems, responding to alarms, and managing active/reactive power dispatch.
- Ensure all plant operations follow ISO/RTO protocols, NERC compliance standards, and safety regulations.
- Coordinate with field technicians, OEM vendors, and utility partners to resolve technical issues and dispatch maintenance crews.
- Maintain detailed logs of system events, performance, and maintenance related dispatch tickets.
- Develop and maintain operating standards, protocols, and escalation procedures.
Required Skills and Qualifications
- Minimum 3-5+ years of experience in electrical utility operations, specifically with renewable generation (solar, storage, wind).
- Proven experience supervising teams, preferably in a control center environment.
- Proficiency with SCADA systems, operational logging, and power plant controls.
- Understanding of NERC/FERC and ISO/RTO entity regulations.
- Bachelor's degree in engineering or relevant equivalent work experience.
- Work a planned schedule of four 10 hours shifts per week while being the second option to cover open shifts for operators; supporting business requirements. Shift coverage comes in the form of 12-hour rotating shifts; planned schedule adjustments will be made to support the coverage provided by the OCC Supervisor to promote healthy work life balance.
- Must be legally authorized to work in the United States. This position is not eligible for sponsorship of a work visa.
Key Skills & Competencies
Ability to work under pressure during grid disturbances.
Strong communication skills for coordinating with field teams.
Physical, Mental & Emotional Requirements
The employee may be required to sit for long periods of time using a keyboard and monitor display, travel to other locations, lift up to 20lbs, and push/pull up to 50lbs. Must be able to organize and prioritize work in accordance with deadlines, adapt behavior and work methods in response to changing conditions or challenges. The employee will be involved with sustained activity required for analysis, reasoning, and problem solving. Must be able to develop and maintain cooperative working relationships, recognize emotionally charged issues and respond appropriately, act with professionalism, and work both independently and collaboratively. Must be able to proactively encourage a work environment that encourages innovation and creative solutions and be able to develop effective working relationships with all levels of the company and outside partners.
