HCA Healthcare

Operating Room Scheduling Manager

HCA Healthcare • $75K — $95K *
Plantation, FL 33388In-Person
Healthcare
5 - 7 years of experience
Yesterday
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare administration, nursing, or business required; master's preferred.
  • Clinical background in perioperative services (RN preferred).
  • 5+ years experience in surgical services or healthcare operations.
  • At least 2 years in a supervisory or management role.
  • Strong knowledge of scheduling operations and healthcare regulations.

Responsibilities

  • Lead and oversee centralized OR scheduling operations for assigned divisions.
  • Collaborate with surgical services leadership to deliver patient-centered care.
  • Supervise and develop the scheduling team, focusing on hiring and training.
  • Ensure timely and accurate scheduling of surgical procedures.
  • Monitor metrics to improve service level in the scheduling call center.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Wellbeing support including counseling and referral services.
  • Paid time off and family leave programs.
  • 401(k) Plan with a company match and financial wellbeing resources.
  • Tuition assistance and support for certification and student loans.
Full Job Description
This position is incentive eligible.

Candidates must live in the Miami, Fort Lauderdale and Palm Beach Area.

This position requires travel to different facilities multiple times a week.

Job Summary and Qualifications

The Manager of Centralized OR Scheduling is responsible for leading centralized scheduling operations for assigned divisions while maintaining high standards of service, accuracy, and efficiency. The role requires strong leadership, operational oversight, and collaboration with clinical and administrative stakeholders.

What you will do in this role:

  • Collaborate with Surgical Services Director and facility leadership to coordinate, evaluate, customize, and deliver high quality, patient-centered care.
  • Supervise and support the centralized OR scheduling team, including hiring, training, performance evaluations, and professional development.
  • Oversee the daily operations of surgical scheduling to ensure timely and accurate booking of procedures and optimal use of operating room time and resources.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Develop scheduling policies and procedures in alignment with hospital standards and regulatory requirements and ensure accountability to these policies and procedures.
  • Monitor call center metrics (e.g., call volume, response time, abandonment rate) and implement strategies to improve service levels.
  • Ensure staff are trained in customer service best practices and equipped to handle high-volume, high-complexity scheduling scenarios.
  • Monitor OR block utilization and work with surgical departments to optimize scheduling efficiency.
  • Maintain relationships with surgical services, physicians, nursing, anesthesia, and administrative departments to ensure smooth OR operations.
  • Facilitate communication and coordination across departments to support seamless surgical workflows.
  • Ensure a scheduling representative attends daily 5 Day Look-Ahead meetings and supports the resolution of any issues taken away from these meetings.
  • Collaborate with facility team leads to resolve scheduling conflicts and last-minute changes in coordination with clinical teams.
  • Analyze scheduling data to identify trends, inefficiencies, and opportunities for improvement or best practice adoption.
  • Prepare and present regular reports on OR utilization, case volumes, and cancellations.
  • Lead initiatives to streamline scheduling workflows and implement best practices.
  • Collaborate with IT and clinical informatics to enhance scheduling systems and tools.


Qualifications:

  • Bachelor's degree in healthcare administration, nursing, business, or related field required. Master's degree preferred.
  • RN or clinical background in perioperative services.
  • Minimum 5 years of experience in surgical services or healthcare operations, with at least 2 years in a supervisory or management role.


Benefits

HCA Florida Woodmont Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Manager Scheduling opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Healthcare
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ
HCA
* Ladders Estimates

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