Flowserve

Onsite Applications Engineer

Flowserve • $80K — $95K *
US-AnywhereRemote in Texas, US
Energy & Utilities
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • BS in Mechanical Engineering or equivalent technical degree required.
  • Experience in in-plant operations is highly desired.
  • Knowledge of mechanical seals and rotating equipment, especially pumps, is essential.
  • Strong customer focus with the ability to project a positive corporate image.
  • Good organizational skills with the ability to meet specific deadlines.
  • Excellent verbal and written communication skills.
  • Must have credentials for access to customer sites.

Responsibilities

  • Serve as the primary technical contact for customers about product installation and maintenance.
  • Act as a liaison between customers and various Flowserve departments.
  • Troubleshoot technical issues on-site and at the Quick Response Repair Center.
  • Conduct failure analysis and product performance reports.
  • Support equipment recommendations based on reports and data evaluations.
  • Present technical information clearly to customers, tailoring communication style as needed.
  • Organize monthly meetings to address equipment performance issues.

Benefits

  • Opportunity for hands-on technical problem-solving.
  • Engagement in diverse projects across different operational areas.
  • Working in a collaborative team environment with engineers and customers.
  • Local and some overnight travel for site support and troubleshooting.
  • Involvement in technical training and customer support initiatives.
Full Job Description
The Application Engineer sees it all-design, manufacturing, installation and operation of our pumps and seals at our customers' sites in the oil and chemical industries. In this challenging position the Application Engineer (AE) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The AE is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities and at our repair center in Detroit, Michigan.

Roles & Responsibilities:
  • Communicate the needs of customers to Flowserve and be the customers' primary source of information regarding design, application, installation, operation, and maintenance of our centrifugal and liquid ring vacuum pumps, and mechanical seals.
  • Act as liaison between customers and Flowserve's sales engineers, reliability engineers, customer service, and manufacturing.
  • Troubleshoot technical problems at our customers' sites and in-house at our Flowserve Quick Response Repair Center.
  • Complete projects requiring both hands-on and mathematical approaches such as failure analysis reports, product performance reports, etc.
  • Evaluate reports and data to support recommendations for improvement, replacement, or repair of equipment.
  • Present clear verbal and written technical explanations to customers, tailoring content, and style to the audience.
  • Implement and administer the mechanical seal standardization and customer specification process.
  • Help organize and ensure monthly "Bad Actor" meetings to maintain visibility on equipment performance.
  • Provide technical guidance about successful installation and operation of our products, ensuring that standardized installation procedures are followed.
  • Maintain data regarding customers' equipment and parts inventories, responding with appropriate actions regarding inventory reduction and consolidation.
  • Maintain data in engineering systems; process engineering change notices; submit corrective action reports; and maintain current, accurate, organized files.
  • Help conduct technical training as needed for our customers.


Education & Experience Required:
  • BS Mechanical Engineering, or equivalent technical degree required.
  • All levels of experience will be considered, including new grads and mid-career. In-plant operations experience highly desired.
  • Knowledge of the design, materials, and operational requirements of mechanical seals and rotating equipment, especially centrifugal and liquid ring vacuum pumps, required.
  • Must have a strong customer focus and project a positive corporate image.
  • Must be a team player, able to problem-solve and work with constructively with customers and co-workers.
  • Good organizational skills, able to establish priorities and work to specific deadlines.
  • Excellent verbal and written communication skills.
  • Computer literate and savvy.
  • Local travel using personal vehicle, and some overnight travel required.
    This position is based onsite in El Paso, TX and is not a remote role.
  • Some physical activity required (e.g., walking large customer sites, and ascending/descending ladders and staircases in multi-story facilities).
  • May be required to meet certain medical and physical requirements to perform duties on customer operating facilities.
  • Must have and maintain credentials to allow associates to obtain badging access to customer sites including but not limited to Transportation Workers Identification Card (TWIC), background check and drug screen, driver's license, and safety training requirements.

About Flowserve

Flowserve Corporation is an American multinational corporation that develops and manufactures flow control equipment such as valves, pumps, seals, and automation systems. It serves a wide range of industries including oil and gas, chemical, power generation, and water management. Flowserve has a global presence with over 18,000 employees in more than 55 countries. The company was founded in 1997, but its history dates back to the 1790s with the founding of Simpson & Thompson, a British pump manufacturer. Flowserve is committed to sustainability and has implemented various initiatives to reduce its environmental impact, including reducing greenhouse gas emissions and water usage.
Learn more about Flowserve
Size
15,000 employees
Market Cap
$3.9 billion
Industry
Manufacturing & Automotive
Net Income
$115.9 million
Founded
1997
5 Year Trend
-2.4%
Revenue
$3.7 billion
NASDAQ
FLS
* Ladders Estimates

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