Ultimate Kronos Group

Onboarding Program Facilitator, GTM Enablement

Ultimate Kronos Group • $102K — $147K *
Lowell, MA 01852In-Person
Business Services
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 6+ years in enablement, facilitation, or related fields with a focus on adult learning and instructional delivery.
  • Proficiency in live virtual and in-person facilitation techniques with strong engagement skills.
  • In-depth knowledge of onboarding and enablement practices; familiarity with instructional design and GTM operations.
  • Ability to analyze complex problems using learner data and performance insights.
  • Solid understanding of the challenges facing GTM roles, with the capability to enhance programs and processes.
  • Experience working independently and managing projects with multiple stakeholders.

Responsibilities

  • Lead and enhance global onboarding experiences for sales and pre-sales roles.
  • Facilitate cohort-based onboarding programs, linking business priorities to learning outcomes.
  • Adjust facilitation styles based on different audience needs and responses.
  • Design onboarding activities to drive behavior change through practice and peer feedback.
  • Continuously improve delivery standards and facilitator best practices across programs.
  • Manage onboarding initiatives, coordinating the activities of cross-functional contributors.
  • Analyze data to identify issues and propose innovative solutions for program enhancements.

Benefits

  • Comprehensive health, dental, and vision coverage.
  • 401(k) plan with company matching.
  • Generous paid time off policy.
  • Flexible work arrangements to support work-life balance.
  • Opportunities for professional development and career advancement.
Full Job Description
The Onboarding Program Facilitator, GTM Enablement is a senior enablement practitioner responsible for leading and evolving the global onboarding experience for sales and pre-sales roles. This role goes beyond delivery to shape how onboarding is designed, executed, measured, and optimized in support of business outcomes.

This position requires deep expertise in facilitation and adult learning, a strong understanding of GTM business dynamics, and the ability to solve real enablement problems through data-driven and innovative solutions. The Facilitator operates independently, leads initiatives of moderate complexity, and serves as a trusted advisor to cross-functional stakeholders, influencing how onboarding drives readiness, ramp, and performance.

Day to day, this role leads cohort kickoffs, milestone reviews, and high-stakes onboarding sessions - bringing executive presence, narrative skill, and real-time adaptation to every room.

The role partners closely with the Onboarding Program Manager, Instructional Design, and GTM leadership to continuously improve onboarding models, delivery approaches, and learner impact at scale.

Key Responsibilities
  • Serve as a subject matter expert in onboarding facilitation and delivery, applying depth and breadth of enablement expertise to evolve global onboarding experiences.
  • Lead the facilitation of cohort-based onboarding programs for sales and pre-sales audiences, translating business priorities into high-impact learning experiences.
  • Adapt facilitation style across audiences - recognizing that AE, SE/SC, and BDR cohorts respond to different pacing, examples, and proof points.
  • Design facilitation for behavior change - using practice, peer feedback, and applied scenarios so learners leave able to do the work, not just describe it.
  • Own and continuously improve onboarding delivery standards, methodologies, and facilitator best practices across programs.
  • Lead onboarding initiatives or workstreams with moderate resource requirements, risk, and complexity; may serve as a lead coordinating activities and contributions of others.
  • Analyze learner data, performance signals, and business outcomes to identify complex issues and develop innovative solutions that may set new program precedents.
  • Apply analytical thinking and best practices to assess onboarding effectiveness and recommend improvements to content, delivery models, and program design.
  • Partner with the Onboarding Program Manager to align delivery strategy with broader GTM enablement objectives and execution timelines.
  • Influence cross-functional stakeholders by communicating complex concepts clearly, anticipating objections, and presenting data-backed recommendations.
  • Act as an advisor to internal customers (Enablement, Sales, Pre-Sales, Product, and Operations) on onboarding effectiveness, learner readiness, and program improvements.
  • Informally mentor peers and junior facilitators, sharing expertise and strengthening facilitation capability across the team.


Required Skills & Experience:

Required
  • 6+ years of experience in enablement, facilitation, training delivery, or a related discipline, with demonstrated expertise in adult learning and instructional delivery.
  • Demonstrated excellence in both live virtual and in-person facilitation - including camera presence, virtual cohort engagement, breakout management, and in-room dynamics.
  • Recognized depth of knowledge in facilitation, onboarding, or enablement practices, with working knowledge of related disciplines (instructional design, assessment, GTM operations).
  • Proven ability to solve complex problems using analytical thinking, learner data, and performance insights.
  • Strong understanding of internal and external business challenges that impact GTM roles; able to apply best practices to improve programs, processes, and learner outcomes.
  • Demonstrated experience working independently with minimal guidance, navigating ambiguity, and driving work to completion.
  • Experience leading projects or initiatives and coordinating activities across multiple stakeholders.
  • Strong executive-level communication skills, with the ability to influence, advise, and challenge constructively.
  • High comfort navigating organizational relationships to achieve outcomes without direct authority.

Preferred
  • Experience supporting onboarding for sales, pre-sales, or customer-facing teams.
  • Exposure to SaaS, B2B, or enterprise GTM environments.
  • Experience partnering with senior leaders or operating in highly visible enablement initiatives.
  • Comfortable with on-camera delivery and creating recorded explainer content to supplement live cohorts.


The pay range for this position is $102,3000 to $147,050. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits

About Ultimate Kronos Group

Ultimate Kronos Group is a leading provider of cloud-based human capital management (HCM) solutions. The company's products and services help organizations manage their workforce more effectively, from recruiting and onboarding to payroll and benefits administration. Ultimate Kronos Group serves a wide range of industries, including healthcare, retail, and manufacturing.
Learn more about Ultimate Kronos Group
Size
2,248 employees
Market Cap
$1 billion
Industry
Enterprise Technology
Net Income
$63.9 million
Founded
1977
5 Year Trend
+7.3%
Revenue
$1.6 billion
NASDAQ
KRO
* Ladders Estimates

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