Office Services and Facilities Manager (Special Assistant, NS)

StateJobsNY

$93K — $118K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8 years of experience in office services, with at least 2 areas including property management or mail operations, and at least 1 year in a supervisory role.
  • Experience supervising administrative or facility support staff.
  • Proven track record in managing vendor contracts and facilities services.
  • Strong customer service and organizational skills, along with effective communication abilities.
  • Experience collaborating with executive leadership and diverse stakeholders.

Responsibilities

  • Supervise and evaluate office services and facilities staff to ensure effective operations.
  • Develop and implement operational procedures to enhance efficiency and customer satisfaction.
  • Coordinate facility maintenance, repairs, and space planning efforts.
  • Manage vendor relationships and contracts for service delivery per agency requirements.
  • Oversee inventory and equipment management programs.
  • Monitor budgets and procurement activities related to operational functions.
  • Prepare reports and recommendations for executive management.

Benefits

  • Potential eligibility for the Public Service Loan Forgiveness program.
  • Opportunity for career advancement within a government agency.
  • Work-life balance within a professional environment in the New York City metropolitan area.
Full Job Description
The Department of Financial Services is seeking candidates for the position of Office Services and Facilities Manager within Office Services. The Office Services and Facilities Manager is responsible for planning, directing, and overseeing administrative and operational support services for the agency. The position supervises staff and manages daily operations to ensure efficient delivery of office services, facilities management, mail and distribution services, print and copy services, records management, inventory control, and vendor coordination. Duties include, but are not limited to: • Supervises and evaluates staff responsible for office services, facilities, mail operations, print services, and related support functions; • Develops, implements, and monitors operational procedures to improve efficiency and customer service; • Coordinates facility maintenance, repairs, office moves, and space planning activities; • Manages contracts and vendor relationships to ensure services are delivered effectively and in accordance with agency requirements; • Oversees inventory, equipment, supplies, and employee management programs; • Monitors budgets, expenditures, and procurement activities for operational programs; • Prepares reports and recommendations for executive management; • Collaborates with internal program areas, external vendors, building management, and other stakeholders to support agency operations; • Ensures compliance with applicable policies, procedures, and regulatory requirements; • Occasional travel 15%; and • Other duties as assigned. Minimum Qualifications Preferred Qualifications • Eight years of experience in at least two of the following office services: property or space management, warehouse and inventory operations, purchasing, mail room operations, or printing, one of which must have been at a supervisory level. o Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience; J.D. may substitute for six years of specialized experience; Ph.D. may substitute for seven years of specialized experience. • Experience supervising administrative, facilities, or operational support staff. • Experience managing vendor contracts and facility-related services. • Strong customer service, communication, and organizational skills. • Experience working with executive leadership and diverse stakeholders. Appointment Method: This is an appointment to a position in the exempt jurisdictional class. As such, the incumbent of this position would serve at the pleasure of the appointing authority. Additional Comments Please note that a change in negotiating unit may affect your salary, insurance and other benefits. Salary: $93,659 - $118,388 (salary commensurate with experience) Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $4,000 annual downstate adjustment. Appointment Status: This is an appointment to a position in the exempt jurisdictional class. Appointment to this position is pending Governor Appointment's Office and Division of Budget approval. Some positions may require additional credentials or a background check to verify your identity. Name Brian Tighe Telephone Email Address [email protected] Address Street One Commerce Plaza Suite 301 City Albany State NY Zip Code 12257 Notes on Applying To Apply: Interested qualified candidates must submit a resume and letter of interest no later than August 6, 2026 to the email address listed below. Please include Box# (Box OSFM-SA-00817) in the subject line of your email to ensure receipt of your application. Email submissions are preferred. Please be advised that the New York State Department of Financial Services does not offer sponsorship for employment visas. Brian Tighe Box OSFM-SA-00817 New York State Department of Financial Services Office of Human Resources Management One Commerce Plaza, Suite 301 Albany, NY 12257 Email: [email protected] Fax: (518) 402-5071 All candidates that apply may not be scheduled for an interview. Public Service Loan Forgiveness Employment with New York State qualifies an individual for Public Service Loan Forgiveness (PSLF). This program forgives the remaining balance on any Direct Student Loans after you have made 120 qualifying monthly payments while working full-time for a U.S. federal, state, local, or tribal government or not-for-profit organization. To learn more about the program and whether you would qualify, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

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