Office Manager

USC Marshall School of Business

Lloyd Greif Center for Entrepreneurial Studies

The Lloyd Greif Center for Entrepreneurial Studies is the hub for entrepreneurship at the USC Marshall School of Business, equipping students, faculty and staff with the skills, resources and networks for a variety of roles in new and established ventures. Through curriculum, co-curricular programs, research and community building, the Center serves as the front door to entrepreneurial activity across the university.

Founded in 1972 as the first integrated entrepreneurship program at a U.S. business school, the Greif Center is among the oldest and most influential entrepreneurship programs in the world. It offers more than 50 courses across undergraduate and graduate levels, including an undergraduate concentration and minor and two master's degrees: the MS in Entrepreneurship and Innovation and the MS in Social Entrepreneurship. Its co-curricular programs among them the Marshall Greif Incubator, the New Venture Seed Competition, the Blackstone LaunchPad, and the Athena Initiative provide hands-on support for founders at every stage.

The Center also advances research on entrepreneurship and convenes the broader community through summits, pitch competitions and speaker events. For more information about the Lloyd Greif Center for Entrepreneurial Studies, visit https://www.marshall.usc.edu/departments/lloyd-greif-center-entrepreneurial-studies

Position Summary

The Office Manager provides administrative, budgeting, and operational support to ensure the efficient day-to-day functioning and semester-to-semester planning of the office. This position is in charge of office operations, supervises administrative processes, organizes the scheduling of classes, coordinates office activities, is responsible for overseeing the Greif budget and financial transactions, and serves as a resource for staff, faculty, students, and external partners. The ideal candidate is organized, detail-oriented, customer service-focused, is adept at budget and financial management, and able to manage multiple priorities in a fast-paced environment.

Essential Responsibilities

• Oversee the daily operations of the department, including defining policies, schedules, expectations, and standards
• Oversee Greif Center's multiple budgets and expenses and produce timely financial reports for the Director.
• Schedule classes and faculty each semester.
• Onboard student workers as well as new faculty and staff.
• Collaborate with other office managers and staff across Marshall to ensure effective integration with school-level workflows and communications.
• Coordinate office workflows and administrative processes to improve efficiency.
• Provide exceptional customer service by responding to inquiries via phone, email, and in person.
• Schedule meetings, events, and departmental activities.
• Maintain office records, files, and confidential information.
• Process purchasing requests, invoices, reimbursements, and other financial transactions in accordance with institutional policies.
• Monitor office supplies and coordinate purchasing and inventory.
• Organize hiring activities, onboarding, and administrative personnel processes.
• Coordinate travel arrangements and process travel reimbursements.
• Prepare reports, correspondence, presentations, and other business documents.
• Perform other duties as assigned.

Minimum Qualifications

• Associate's degree in Business Administration, Office Administration, or a related field; or an equivalent combination of education and experience.
• Three or more years of progressively responsible administrative or office management experience.
• Three or more years of progressive experience with purchasing, budgeting, or financial reconciliation
• Experience coordinating multiple projects and competing priorities.
• Strong customer service and interpersonal skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and standard office technology.

Preferred Qualifications

• Bachelor's degree in Business Administration or a related field.
• Experience in higher education, healthcare, or a professional office environment.
• Experience with purchasing, budgeting, or financial reconciliation.
• Supervisory or lead work experience.
• Experience with enterprise systems such as Workday, PeopleSoft, Banner, or similar business applications.

Knowledge, Skills, and Abilities

• Strong organizational and time-management skills.
• Budgeting and financial management skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Excellent attention to detail and accuracy.
• Ability to prioritize workload and meet deadlines.
• Strong problem-solving and critical-thinking skills.
• Ability to work independently and collaboratively.
• Commitment to providing outstanding customer service.
• Ability to adapt to changing priorities and organizational needs.

Required Documents and Additional Information

• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
• Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filed any time after the minimum posting period has ended, so please apply on the same business day if interested.

• USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions*; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.

Anticipated Hiring Range:

The salary range for this position is $71,617.82 - $92,163.44. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$151379.htmld