What You'll Do:

• Create a Great Patient Experience: You’ll ensure patients can easily get appointments, have quick access to important info, and feel comfortable communicating with their healthcare providers.
• Streamline Operations: Use technology to help our team work more efficiently and share patient care details in a smooth, coordinated way.
• Keep the Team Informed: You’ll be the go-to person for updates on operations, policies, and procedures, making sure everyone is on the same page.
• Lead the Team: Assign tasks to staff to ensure calls are answered quickly, messages are delivered accurately, and everything runs smoothly.
• Maintain Privacy & Compliance: As our HIPAA Privacy Officer, you’ll help make sure our practice is compliant with privacy regulations and that staff complete necessary training on time.
• Manage HR Responsibilities: Work closely with the HR team to interview and hire new staff, manage onboarding, and ensure staff are up-to-date with policies.
• Support Practice Accreditation: If applicable, you’ll help maintain our standards for PCMH (Patient-Centered Medical Home) accreditation.

What We’re Looking For:

• A high school diploma or GED is required, with a focus on Secretarial Science, Healthcare, or Business Administration. An Associate’s Degree is great, but we’re also happy to consider candidates with at least 5 years of relevant experience in place of a degree.
• At least 3 years of experience in administrative or clinic management roles, with solid skills in managing operations, personnel, and finances.
• A passion for working in a medical office and helping both patients and staff thrive!
• The ability to become an EPIC Super User (we’ll help you get there).
• Excellent communication skills and the ability to work well with a team.

Why You’ll Love Working Here:

• You’ll be part of a collaborative team that’s focused on providing top-notch care to our patients.
• A supportive environment where your ideas for improving processes and patient care are valued.
• Opportunities to grow and develop your skills in healthcare administration.

If you're looking for a role where you can make a difference, work with great people, and bring your skills to the healthcare world, apply today!