OEM Technical Sales Specialist - Thermal Spray & Welding (Western Canada)

Castolin Eutectic

$80K — $100K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Engineering degree in Materials or Mechanical Engineering
  • 5-10 years of industrial sales experience in wear services or related industries
  • Strong understanding of thermal spray and wear management solutions in heavy industries
  • Advanced technical knowledge
  • Proficiency with Microsoft Office Suite

Responsibilities

  • Identify and pursue new OEM customers
  • Create and execute strategic sales plans
  • Build strong relationships with OEM customers and stakeholders
  • Provide technical guidance to reduce wear and equipment failure
  • Collaborate with technical and product teams to align solutions
  • Offer hands-on technical support and troubleshooting
  • Resolve customer issues and manage escalations

Benefits

  • Medical and Dental Benefits
  • Short-Term and Long-Term Disability
  • Life Insurance
  • Health Spending Account (HSA)
  • Employee Assistance Program (EAP)
  • Telemedicine Services
  • RRSP Plan
  • Employee Bonus Plan
Full Job Description
Position Overview:

As an OEM Specialist, you bring advanced technical knowledge and practical experience in welding and thermal spray technologies, enabling you to provide high-value products and solutions tailored to the needs of OEM clients.

What You'll Do
  • Identify and pursue new OEM customers.
  • Create and execute strategic sales plans to grow new and existing accounts.
  • Build strong, trusted relationships with OEM customers and key stakeholders.
  • Provide technical guidance to help end-users reduce wear and equipment failure.
  • Collaborate with technical and product teams to align solutions with customer needs.
  • Offer hands-on technical support and troubleshooting.
  • Understand, assess, and validate customer needs proactively.
  • Resolve customer issues and manage escalations quickly and effectively.
  • Negotiate deals and manage key account relationships.
  • Meet sales targets and support strategic growth goals.
  • Forecast and track key account metrics.
  • Travel to customer sites (50%-70%).

Administrative Duties:
  • Contribute to the development of a Strategic Growth Plan aligned with the company's vision and objectives.
  • Identify and communicate critical business issues, collaborating with internal teams to resolve them.
  • Represent the company at trade shows, conferences, and industry events.
  • Keep documentation updated in CRM and submit weekly expense reports.
  • Perform additional duties as required.

Qualifications and Experience:
  • Education: Engineering degree in Materials or Mechanical Engineering.
  • Experience: 5-10 years of relevant industrial sales experience in wear services or related industries.
  • Industry Knowledge: Strong understanding of thermal spray solutions and wear management solutions used in heavy industries.

Skills and Abilities:
  • Advanced technical knowledge
  • Hunter mentality with cold-calling experience.
  • Knowledge of key industry clients and their market position.
  • Mechanical aptitude and basic print reading skills.
  • Proficiency with Microsoft Office Suite.
  • Strong consultative communication skills.
  • Self-motivated, detail-oriented, and organized with effective time management.

Physical Requirements:
  • Ability to travel up to 50-70%.

What We Offer:

Castolin Eutectic provides a competitive compensation program along with a generous benefits package, including:
  • Medical and Dental Benefits
  • Short-Term and Long-Term Disability
  • Life Insurance
  • Health Spending Account (HSA)
  • Employee Assistance Program (EAP)
  • Telemedicine Services
  • RRSP Plan
  • Employee Bonus Plan

Additional Information:

The successful candidate must live close to the work location and hold a valid work permit.

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