Observability Operations Engineer

Prophecy Technologies

$110K — $130K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7 to 10 years of relevant experience in observability and operations
  • Strong experience with Dynatrace, Splunk, and OpenSearch/Elasticsearch
  • Hands-on expertise in monitoring, logging, and alerting tools
  • Proficient in Linux and Kubernetes environments
  • Familiarity with Grafana, Prometheus, and OpenTelemetry technologies
  • Automation skills using Python/Shell scripting and REST APIs
  • Experience in troubleshooting enterprise-scale production environments

Responsibilities

  • Administer and optimize observability platforms like Dynatrace, Splunk, and OpenSearch/Elasticsearch
  • Ensure platform availability, scalability, performance, and security
  • Build and manage comprehensive monitoring, logging, and alerting solutions
  • Troubleshoot production issues and conduct root cause analyses
  • Support operations in Linux, Kubernetes, and cloud environments
  • Automate operational activities to enhance self-healing capabilities
  • Collaborate with SRE, DevOps, and application teams on governance and maintenance

Benefits

  • Health, dental, and vision insurance
  • 401(k) retirement plan
  • Flexible work environment options
  • Continuous learning and development opportunities
  • Employee assistance program
Full Job Description
Role Overview:

Seeking an Observability Operations Engineer to administer and optimize enterprise observability platforms including Dynatrace, Splunk, and OpenSearch/Elasticsearch. This role involves ensuring platform availability, scalability, and security, building comprehensive monitoring solutions, and troubleshooting production issues in Linux, Kubernetes, and cloud environments.

Key Responsibilities:
  • Administer and optimize enterprise Dynatrace, Splunk, and OpenSearch/Elasticsearch platforms.
  • Maintain platform availability, scalability, performance, security, and reliability.
  • Build and manage monitoring, logging, tracing, dashboards, alerts, and operational metrics.
  • Troubleshoot production issues and perform root cause analysis using observability tools.
  • Support Linux, Kubernetes, container, and cloud-based environments.
  • Automate operational activities and drive self-healing and AI-assisted operations.
  • Manage upgrades, patching, capacity planning, backups, and operational governance.
  • Collaborate with SRE, DevOps, Platform, Infrastructure, and Application teams.

Required Skills:
  • Strong Observability Administration experience with Dynatrace, Splunk, and OpenSearch/Elasticsearch.
  • Hands-on experience with monitoring, logging, tracing, alerting, dashboards, and platform performance tuning.
  • Strong knowledge of Linux, Kubernetes, and cloud environments.
  • Experience with Grafana, Prometheus, OpenTelemetry, and related observability technologies.
  • Automation experience using Python/Shell scripting and REST APIs.
  • Experience supporting enterprise-scale production environments, troubleshooting, and RCA.

Qualifications:
  • 7 to 10 years of relevant experience.

Preferred Skills:
  • Strong Observability Administration experience with Dynatrace, Splunk, and OpenSearch/Elasticsearch.
  • Hands-on experience with monitoring, logging, tracing, alerting, dashboards, and platform performance tuning.
  • Strong knowledge of Linux, Kubernetes, and cloud environments.
  • Experience with Grafana, Prometheus, OpenTelemetry, and related observability technologies.
  • Automation experience using Python/Shell scripting and REST APIs.
  • Experience supporting enterprise-scale production environments, troubleshooting, and RCA.

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