The Global Network Capacity Delivery organization is looking to hire a highly motivated, best-in-class Program Manager to join our growing Planning, Implementation and Coordination team within AWS Data Center Delivery. The team responsibilities involve scoping and planning interdependent capacity scaling projects across several data center locations. They will review project forecasts and assure physical infrastructure resources are available for their execution.
As a IDND Project Lead you will be tasked with launching cutting edge server technologies and solving diverse Data Center technical impairments which impede launching new network capacity at a local data center level. The ideal candidate will be able to quickly and accurately deploy of infrastructure with a solid understanding of computers, servers, switches and various networking devices from both a hardware and software perspective. You must possess technical aptitude, written and oral communications skills, the ability to effectively deal with people in a wide variety of situations, strong analytical skills, and demonstrated problem solving ability. Have the ability to successfully operate in extreme high pressure situations, handle multiple critical priorities simultaneously, while showing strong initiative and judgment.
Responsibilities include:
Act as the technical point of contact for internal teams.
Perform Process Improvement. Gather data on common failures or waste and work with supporting teams to get them resolved / minimized / eliminated
Perform rigorous hardware verification inspections to insure quality on server racks, networking devices, and associated components.
Launch new network capacity
May be required to assist Deployment Technicians with rack deployments on heavy deployment days or Cabling team
Key job responsibilities
- Ensure adherence to timelines.
- Deliver sustainable and repeatable solutions and processes always with an eye on improvement.
- Work closely with our Install/Deployment Technicians, Supply Chain & Procurement, and Technical Project Manager teams to ensure fast, smooth delivery of on-demand customer capacity.
- Coordination of design, project timeline/ schedule and construction works.
Professional responsibilities that are not unique to this position, but necessary for success at Amazon:
- Stay customer focused
- Exhibit excellent judgment
- Keep high standards - never be satisfied with the status quo
- Dive deep and be in touch with the details of the business or the technology
- Strive for innovation and simplification
- Have passion and convictions and the innate ability to inspire passion in others
- Have/develop strong negotiation communication, project management and reporting skills.
- Be results orientated
- Think big
BASIC QUALIFICATIONS
- 1+ years of computer networking experience
- 2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience in computer networking
- Experience working with Linux operating systems
- Can lift and rack equipment up to 40 pounds
- Experience with computer hardware troubleshooting and repair
PREFERRED QUALIFICATIONS
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Herndon - 30.00 - 54.00 USD hourly
