Position SummaryThe
Nursing Program Manager for Quality & Excellence provides strategic and operational leadership for quality, patient safety, and regulatory readiness initiatives across the hospital. In this role, you will partner closely with operational and clinical leaders to advance strategic quality priorities including falls prevention, pressure injury prevention, infection prevention, accreditation readiness, and nursing excellence initiatives. Successful candidates will be comfortable analyzing data, influencing practice change, facilitating teams, and driving measurable improvements in quality and safety outcomes.
Description of the Job ClassManage, coordinate and participate in a variety of administrative and/or clinicalactivities related to a specific program or hospital unit within Nursing Services; prepare and manage budgets, supervise staff and develop policies and procedures consistent with program objectives
Work Performed- Administer and coordinate operational activities of assigned program or hospital unit within Nursing Services; make decisions on specific operating problems and issue instructions in accordance with departmental policies and procedures.
- Plan, develop and implement goals and objectives of assigned program or unit in conjunction with appropriate division director and/or department head; evaluate program objectives on a continual basis; implement changes to existing policies and procedures as appropriate.
- Determine fiscal requirements and prepare budgetary recommendations; monitor costs and expenditures of program activities and authorize expenditures of program funds.
- Participate in establishing and maintaining communication between ancillary department and physicians, nursing personnel and other health care professionals regarding program and/or unit policies and procedures.
- Plan and conduct meetings with subordinates to ensure compliance with established practices and keep employees abreast of current standards; develop, in conjunction with others, appropriate training and employee orientation programs.
- Assist in the selection, provision and control of material resources required for subsequent performance of duties to include equipment, supplies, space and facilities; establish standards to ensure cost containment and to optimize working environment.
- Administer various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions and other related activities. Compile and maintain records, reports and documentation of program and/or unit activities to be used for program evaluation.
- Reviewing quality and patient safety data
- Leading improvement initiatives
- Conducting audits and observational rounding
- Providing education and coaching to frontline staff
Knowledge, Skills and AbilitiesKnowledge of staff supervision, scheduling practices, and workforce coordination to support efficient daily operations.
Minimum QualificationsEducationBSN Required
Experience3+ years of nursing experience
Degrees, Licensures, CertificationsCurrent or compact RN licensure in the state of North Carolina required. BLS required.
Job Level: G2
