Orlando Regional Healthcare

Nursing Operations Manager IP-Medical Unit-Orlando Health Lakeland Highlands Hospital, Lakeland, FL

Orlando Regional Healthcare • $80K — $95K *
Lakeland, FL 33810In-Person
Hospitals & Medical Centers
Less than 5 years of experience
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Job Overview by Ladders

Qualifications

  • Bachelor of Science in Nursing (BSN) required; graduate degree preferred.
  • Current Florida RN licensure or Nurse Licensure Compact (NLC) registration.
  • Minimum 2 years acute care nursing experience; 1 year in leadership role required.
  • Current Basic Life Support (BLS) certification mandatory.
  • Advanced certifications (ACLS, PALS, NALS, TNCC) may be required based on patient population.

Responsibilities

  • Provide operational leadership for medical care, managing Med Surg overflow patients.
  • Cross-cover surgical services as necessary to ensure coverage.
  • Support initiatives for quality, safety, staffing, and employee engagement.
  • Foster collaboration to enhance patient care and team accountability.
  • Evaluate compliance with care standards and modify processes for quality delivery.
  • Lead the nursing team in the implementation of new technologies and procedures.
  • Recruit and develop top talent, ensuring team retention and mentorship.

Benefits

  • Full-time, Monday to Friday daytime schedule.
  • Opportunity for professional development and advanced certifications.
  • Engagement in a diverse and collaborative work environment.
  • Involvement in organizational policy-making.
  • Access to resources for professional organizations and initiatives.
Full Job Description
Position Summary

Provides leadership & operational oversight for an inpatient direct care unit or units. Accountable for achievement of department and hospital goals in concert with other hospital and medical staff leadership.

Preferred Qualifications:
  • Experience in Medical-Surgical Nursing and/or Progressive Care Unit (PCU) settings.
  • At least 3 years of previous leadership experience in an acute care environment.
  • Nurse Manager Certification highly preferred.

Position Details:
  • Shift: Full-time, M-F, Days

Additional Position Responsibilities:
  • Provide operational and clinical leadership for the medical floor, including oversight of Med Surg overflow patients.
  • Cross-cover medical surgical service lines as needed.
  • Support quality, patient safety, staffing, throughput, and employee engagement initiatives.
  • Foster a culture of collaboration, accountability, and exceptional patient care.

Responsibilities

  • Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management.
  • Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes.
  • Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes.
  • Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making.
  • Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care.
  • Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change.
  • Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes.
  • Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations.
  • Identifies, recruits, develops, and retains top talent.
  • Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity.
  • Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements.
  • Knows and practices sound business and operational excellence.
  • Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses.
  • Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards.
  • Demonstrates initiative and situational leadership skills.
  • Ensures the customer experience is exceptional.
  • Serves as a liaison between team members and nursing administration.
  • Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations.
  • Facilitates and supports team member involvement in professional and organizational activities.
  • Holds self and others accountable to Orlando Health's mission, vision, and values.
  • Demonstrates The Orlando Health Way: Assure, Engage, Unite.
  • Performs all other duties as assigned.
  • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.
  • Uses working knowledge of risk management concepts.
  • Participates in Process Improvement activities as assigned.
  • Interprets the appropriate information needed to identify each patient's requirements relative to their age-specific needs and to provide nursing care needed as described in the unit/department's policies and procedures.
  • Hospital Care at Home (Program Functions) * Responsible for leadership & operational oversight for the Hospital Care at Home virtual nursing unit. * Proficient in the use of TeleHealth technology to oversee and conduct virtual patient care visits to the hospital at home patients; ability to assess clinical symptoms, possess critical thinking skills and escalate potential patient decompensation. * Works collaboratively with all members of the Advanced Care at Home team. * Responsible for providing virtual and in-home nursing care needed as described in the unit/department's policies and procedures

Qualifications

  • Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required.
  • Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred.
  • 2 Years as a registered nurse in an acute care setting. Required and
  • 1 Year leadership experience. Required
  • Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
  • Current Basic Life Support (BLS) certification.
  • May require one or more of the following certifications based on the assigned patient population: * Advanced Cardiovascular Life Support (ACLS) * Pediatric Advanced Life Support (PALS) * Neonatal Advanced Life Support (NALS) * Trauma Nurse Core Course (TNCC)
  • National leadership board certification through the American Nurses Credentialing Center (ANCC) or American Organization for Nursing Leadership (AONL) within 2 years.

About Orlando Regional Healthcare

Orlando Health is a not-for-profit healthcare organization with multiple facilities in the Orlando, Florida area. The organization includes Orlando Regional Medical Center, Arnold Palmer Hospital for Children, Winnie Palmer Hospital for Women & Babies, Dr. P. Phillips Hospital, South Seminole Hospital, and Health Central Hospital. Orlando Health was founded in 1918 and is headquartered in Orlando, Florida. The organization provides a wide range of medical services, including cancer care, cardiology, emergency care, neurology, orthopedics, pediatrics, and women's health.
Learn more about Orlando Regional Healthcare
Size
20,000 employees
Industry
Healthcare
* Ladders Estimates

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