Job Summary and QualificationsThe Total Joint Program Nurse Navigator (TJNN) is responsible for overall coordinating and implementing the center's Total Joint Replacement Program. The TJNN will be guiding the total joint patient and their family through the program in all aspects of the care continuum from preoperative assessment and education through discharge and follow up. The TJNN will also complete an assessment of the patient's current support system and their ability to return home after surgery. The TJNN will act as a liaison between all departments of the surgery center and advocate for the patient as needed.
What you will do in this role:
- Responsible for the pre-operative assessment and evaluation of each potential total joint patient collaboratively with the ASC Medical Director.
- Responsible for patient education including but not limited to 1:1 teaching and preoperative classes (both in-person and virtual education).
- Utilizes and monitors a data tracking system for orthopedic outcomes through the care continuum such as patient satisfaction, surgical data, patient outcomes, and identifying areas that require improvement, to provide key statistics and outcomes at governance meetings.
- Manage, monitor and assess current quality metrics required by national organizations and evidence-based practice for optimal clinical outcomes.
- Facilitates quarterly total joint meetings with surgeons and multidisciplinary team members (if applicable).
- Act as a point person and liaison during the patient's stay at the center. Coordinates care issues with the surgeon and other members of the interdisciplinary team.
- Complete post-op/discharge instructions with the patient and caregiver in conjunction with the surgery center's recovery/PACU team.
- Works in partnership with nursing to develop strategies to improve CHAPS scores to meet or exceed the surgery center's established goals.
- Works in conjunction with leadership and nursing staff to ensure competency and understanding the needs of the total joint patient.
Qualifications you will need:
- 5 years applicable clinical experience.
- Minimum 2 years in an acute care orthopedic setting, preferred.
- Supervisory experience preferred.
- Operational and strategic development experience preferred.
- Associate Degree in Nursing or Nursing Diploma required.
- BSN required. (internal candidates only - experience may substitute for degree)
BenefitsMedical City Orthopedic and Spine Surgery Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Are you in need of specialized care for orthopedic, spine, or pain management services? Look no further than the Medical City Orthopedic and Spine Center in Dallas, Texas. Our state-of-the-art facility is part of a large healthcare campus, and we are proud to be Joint Commission-accredited. We offer a wide range of services with modern technology and a team-oriented approach to care, ensuring that each patient receives the best possible experience.
As a member of Surgery Ventures powered by HCA Healthcare, we are committed to the care and improvement of human life. Our parent company, HCA Healthcare, is a world leader in ethical healthcare practices and has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. And with an estimated $3.7 billion spent on charitable care, uninsured discounts, and other uncompensated expenses, you can trust that your care is in good hands.
So why wait? Choose the Medical City Orthopedic and Spine Center for your specialized healthcare needs, and experience the best care possible.
Join a family that cares about every stage in your career! We are interviewing candidates for our Nurse Navigator Total Joints opening.
Apply today and a member of our Talent Acquisition team will reach out. 
