Job DescriptionThe
Nurse Navigatorreflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
- A skilled professional nurse with competence in a specialized area of nursing. Works cooperatively and communicates effectively within a multidisciplinary framework to actively promote holistic care for patients and families. Demonstrates self-direction and initiative in the role of nurse clinician, educator and consultant. Provides direct patient care and/or consultation using in-depth clinical knowledge and skills in area of expertise. AA/EOE
- Promotes customer service and communication between the healthcare team and patient and/or family.
Responsibilities:- Effectively collaborates with the patient, significant other, and members of the healthcare team, while maintaining ANA standards of professional nursing practice.
- Complies with all existing policies and protocols related to patient care
- Serves as an Emergency Department resource to facilitate communication
- Addresses any issues the patient and/or family may be experiencing
- An expert at crucial conversations
- Promotes customer service and remains calm and in control of their own emotions in response to unsolicited provocation.
- Supports patient discharge through instructions and/or assistance with post emergency room care.
- Communicate and collaborate with other departments around care coordination
- Provides teaching to patient and/or family
- Other duties and responsibilities as assigned
QualificationsThe
Nurse Navigatorreflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
- A skilled professional nurse with competence in a specialized area of nursing. Works cooperatively and communicates effectively within a multidisciplinary framework to actively promote holistic care for patients and families. Demonstrates self-direction and initiative in the role of nurse clinician, educator and consultant. Provides direct patient care and/or consultation using in-depth clinical knowledge and skills in area of expertise. AA/EOE
- Promotes customer service and communication between the healthcare team and patient and/or family.
Responsibilities:- Effectively collaborates with the patient, significant other, and members of the healthcare team, while maintaining ANA standards of professional nursing practice.
- Complies with all existing policies and protocols related to patient care
- Serves as an Emergency Department resource to facilitate communication
- Addresses any issues the patient and/or family may be experiencing
- An expert at crucial conversations
- Promotes customer service and remains calm and in control of their own emotions in response to unsolicited provocation.
- Supports patient discharge through instructions and/or assistance with post emergency room care.
- Communicate and collaborate with other departments around care coordination
- Provides teaching to patient and/or family
- Other duties and responsibilities as assigned
BenefitsWe offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Pagehttps://jobs.nm.org/benefits
Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.
If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus.
Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.
