About the Team

NPI Engineering is where a design becomes a manufacturable product. We take NEO subassemblies straight out of engineering - still rough around the edges, still full of open questions about tolerances, fixturing, and process - and turn them into builds that can run reliably on a production line. We're the team in the room for every early build, every engineering change, every "why is this failing intermittently" investigation, because getting it right here is what determines whether a design ever ships at volume.
Your Charter

To create an abundant supply of physical labor through safe, intelligent humanoids, we need to manufacture them reliably, repeatably, and at volume. As an NPI Engineering Technician, you're the line of first defense bringing new designs into a mass-manufacturable state - dialing in mechanical and electrical assembly processes, validating new electromechanical designs, troubleshooting the issues that would otherwise stop the line, and turning engineering intent into builds that hold up in the real world. The cleaner and more capable our manufacturing process, the faster NEO gets into homes.
Key Outcomes

• Stand up and sustain manufacturing processes for electro-mechanical assemblies that meet quality, yield, and cycle time targets
• Drive measurable improvements in scrap, rework, first-pass yield, and throughput through hands-on troubleshooting and SPC-driven analysis
• Validate engineering changes through pilot builds, ensuring revisions reach production without disrupting flow
• Own root cause investigations on production failures and close them out with corrective actions that stick

Key Competencies

• Hands-on operator who is equally comfortable on the floor with a torque wrench, and a multimeter as you are pulling production data into a spreadsheet and writing work instructions
• Sharp diagnostic instinct - you can look at a failed harness, a misaligned assembly, or a flagged test result and quickly narrow down where the problem actually lives
• Bias toward documentation and repeatability - you don't just fix things, you make sure they stay fixed and pave the road for future rework and service by effectively develop instructions
• Cross-functional communicator who can translate between operators, design engineers, and quality without friction
• High personal standards for build quality, safety, and workmanship - you notice the things others walk past

Minimum Requirements

• Hands-on experience in manufacturing, assembly, or RMA service environment
• Experience troubleshooting mechanical and/or electrical production issues
• Comfort interpreting work instructions, technical drawings, and build documentation
• Working knowledge of precision mechanical assembly
• Experience performing inspections, in-process verification, or production testing (continuity, isolation, hipot, or functional testing ideal but not a deal breaker)

Preferred Skills

• Experience supporting new product introduction (NPI) or production ramp environments
• Familiarity with SPC, yield tracking, and basic data analysis tools
• Exposure to robotics, automation cells, or automotive/aerospace manufacturing
• Experience supporting ECO implementation and first article inspections
• Background working alongside design and quality engineering on root cause investigations

Physical Requirements

• Able to stand, walk, bend, and move around a production floor for the duration of a shift
• Able to lift up to 35 lbs occasionally (fixtures, components, and test equipment)
• Sufficient manual dexterity and vision (corrected or uncorrected) to perform fine assembly, crimping, and inspection work
• Comfortable working around production equipment, hand and power tools, and electrical test setups

What does a successful 1X Team Member look like

Team members at 1X who thrive here are builders. They move fast, own their work completely, and treat time like it's the one thing you can't get back - because it is. They say what they mean, finish what they start, and hold themselves to a standard before anyone has to ask. We push each other to be better, and we do it with honesty and respect.
Compensation Range

$30/hr - $50/hr + Equity

Shift: Day Shift (7:00 AM - 3:30 PM)
Benefits

• Comprehensive medical, dental, and vision coverage
• Generous paid time off, company holidays, and parental leave
• 401(k) plan with company match (100% on the first 3% of contributions, 50% on the next 2%)
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options
• Commuter benefits (transit and parking)
• Short-term and long-term disability, and life insurance
• Employee Assistance Program (EAP) for mental health, financial, and personal support
• Onsite snacks and catered lunches