Section 1: Position SummaryAs a Nonqualified Deferred Compensation Communications Consultant, you are passionate about educating and clearly communicating the benefits of nonqualified retirement plans. You thrive on communicating complex and challenging information in a simple to understand, straightforward manner. You write to inspire positive retirement plan behavior (enrolling, saving more, etc.) that leads to plan understanding, appreciation, and engagement.
In this position, you will be responsible for creating and executing customized, targeted communication campaigns that enhance the overall participant experience and achieve measurable business objectives. Objectives may include enhancing plan knowledge and appreciation, increasing participation and contribution rates, clarifying NQDC distribution rules and strategies, and product rollouts. The NQDC Communication Consultant works to support all NQ plans, including Newport and institutional partners.
Section 2: Job Functions, Essential Duties and Responsibilities- Research, design, write, and edit NQDC communications programs, using a multi-media approach, i.e., email, print, digital, face-to-face, etc.
- Partner with Marketing to create global education materials used by NQDC plans.
- Support our NQ institutional partners in terms of participant communications including core educational materials, client-specific requests, and special projects/request.
- Create customized targeted communication campaigns for clients based upon their goals and objectives. This includes identifying measurable goals and results for each campaign.
- Engage with the product and compliance teams to ensure materials are accurate and approved for use with participants.
- Proactively recommend new communication initiatives based on marketplace observations, participant, and client needs.
- Travel:
- Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
- At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always®. They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.
Supervision Section 3: Experience, Skills, Knowledge Requirements - Bachelor's degree in Communications, English, Business Administration, Marketing or related field.
- At least seven (7) years experience in the retirement plan (preferably NQDC) or benefits consulting marketplace, with demonstrated expertise across various marketing disciplines including participant communications programs.
- Strong attention to detail and experience proofreading and editing.
- Strong PC skills, including MS Suite (advanced PowerPoint), Adobe, Illustrator, and Brainshark.
- Excellent writing and creative skills.
- Knowledge of graphic identity standards.
- Problem solving skills: Must be proactive and resourceful and able to exercise sound judgment.
- Interpersonal skills: Works well with others; able to work as a team member and interact effectively with all levels of employees including senior executives.
- Strong project management skills: Able to develop and execute project plans. Manage multiple assignments at a time and work well under pressure.
- Knowledge of current issues and marketplace trends.
- High degree of personal initiative, dedication, and commitment to making the client's initiative successful and of the highest quality. Must have the ability to accept responsibility for every aspect of assigned work.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider.
Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
