NonPerishable Manager

Stop & Shop

• $64K — $97K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3 years of supervisory experience in retail grocery
  • Bachelor's degree in Business Administration or related field preferred
  • Proven track record in achieving results
  • Strong ability to influence and communicate across functions
  • Excellent multitasking and prioritization skills
  • Demonstrated leadership skills to inspire teams
  • Exceptional customer service skills with a passion for excellence

Responsibilities

  • Oversee daily operations of various grocery departments
  • Ensure departments meet or exceed sales and profit targets
  • Maintain high standards of sanitation and safety compliance
  • Direct, oversee, and evaluate training of department team members
  • Monitor associate performance and implement action plans for growth
  • Cultivate a culture of customer service excellence
  • Implement plans to improve operational efficiency

Benefits

  • Culture that celebrates diverse backgrounds
  • Comprehensive benefits package
  • Opportunities for professional development
  • Employee discounts
  • Supportive team focused on community service
Full Job Description
Category/Area of Expertise: Retail Store Positions
Job Requisition: 554355
Address: USA-RI-Coventry-900 Tiogue Avenue
Store Code: Human Resources - Brands (5148912)

As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Non-Perishable Manager to oversee the daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments.

What we ask of you:
• Department Management:
• Oversee the daily Operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments
• Ensure departments meet or exceed sales and profit targets
• Maintain high standards of sanitation and safety, ensuring compliance with all regulations
• People Development and Diversity:
• Direct, oversee, and evaluate the training of all non-perishable department team members
• Monitor and evaluate associate performance, implementing action plans to support professional growth
• Foster a culture of diversity and inclusion within the team
• Control turnover by fostering a positive work environment
• Labor Relations:
• Manage labor relations to ensure compliance with company policies and labor laws
• Address and resolve employee issues and grievances in a timely and effective manner
• Customer Service Excellence:
• Cultivate a culture of excellence in customer service, providing best-in-class service
• Ensure all team members are trained to deliver exceptional customer service
• Operational Efficiency:
• Coach and provide feedback for efficient operations to better reduce and control costs
• Implement and oversee action plans to improve department performance
• Monitor inventory levels and ensure accurate stock management
• Compliance and Safety:
• Ensure all departments comply with company policies and regulatory requirements
• Conduct regular safety audits and training sessions
• Maintain a clean and safe working environment for all associates

What you bring to the table:
• 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy
• Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
• Highly motivated, results-oriented, and a self-starter with a proven track record of success
• Strong ability to influence and communicate effectively across different functions
• Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
• Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
• Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
• High level of customer service skills, with a genuine passion for exceeding customer expectations
• Creative and strategic thinking abilities to drive innovation and continuous improvement
• Effective organizational and time management skills to ensure efficient operations
• Ability to work flexible hours, including weekends and holidays

What we bring to the table:
• Culture committed to celebrating diverse backgrounds and experiences
• Comprehensive benefits
• Opportunities for professional development and career growth
• Associate discounts
• Team of associates dedicated to serving our local customers and supporting our communities

If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.

The salary range for this position is $64,800-$97,200 and will be commensurate with background, experience as well as internal equity. Bonus eligibility: 12.5%

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