ECS

NOC Manager - SME

ECS$100K — $130K *
Telecommunications & Hardware
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • TS//SCI Eligible security clearance required
  • U.S. Citizenship mandatory
  • Must meet DoD 8140.03 Compliance for Cyber Workforce Framework Work Role 411 at Advanced level
  • Hold relevant certifications such as SecurityX / CASP+, CCNP Security, CISA, FITSP-O, GICSP, or SSCP
  • Education: Master's or Ph.D. in fields like Computer Science, Cybersecurity, Data Science, Information Systems, IT, or Software Engineering
  • At least 12 years of leadership experience in NOC roles within DoD or Federal settings
  • Strong experience in 24/7 monitoring operations and escalation procedures

Responsibilities

  • Lead NOC operations for continuous support of ARNG enterprise infrastructure
  • Develop operational governance frameworks with 24/7 monitoring and escalation strategies
  • Manage outage processes and coordinate responses to ensure network continuity
  • Collaborate with teams in cybersecurity, engineering, and service management for integrated operations
  • Establish service performance standards and metrics for quality assurance
  • Ensure compliance with DoDIN operational directives and cybersecurity policies
  • Advise leadership on network risks and capacity planning strategies
  • Oversee modernization efforts for secure and resilient connectivity

Benefits

  • Health, dental, and vision insurance
  • 401(k) retirement plan options
  • Flexible work hours
  • Professional development opportunities
  • Paid time off and holidays
Full Job Description
NOC Manager - SME to work in Fairfax, Virginia. Please Note: This position is contingent upon contract award.

Responsibilities
  • Lead the Network Operations Center (NOC) operations, ensuring continuous support for ARNG enterprise infrastructure and DoDIN connectivity.
  • Develop and implement operational governance frameworks, including 24/7 monitoring strategies and escalation protocols.
  • Manage enterprise outage processes and coordinate major incident responses to maintain network availability and mission continuity.
  • Collaborate with cybersecurity, engineering, and service management teams to integrate cross-functional operations.
  • Establish service performance standards, availability targets, and metrics for reporting and quality assurance.
  • Ensure compliance with DoDIN operational directives, configuration control, and cybersecurity policies.
  • Advise Government leadership on network operational risks, capacity planning, and resiliency strategies.
  • Oversee modernization efforts to enhance secure, resilient, and mission-ready connectivity across environments.


Required Qualifications
  • Clearance: TS//SCI Eligible required
  • S. Citizenship required
  • DoD 8140.03 Compliance: DoD Cyber Workforce Framework (DCWF) Work Role 411-Technical Support Specialist at the Advanced proficiency level
  • Certifications (one or more required): SecurityX / CASP+, CCNP Security, CISA, FITSP-O, GICSP, SSCP
  • Education: Masters or Ph.D in [Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, Software Engineering]
  • Minimum of 12 years of progressive experience leading NOC functions within DoD or Federal environments
  • Proven ability to manage 24/7/365 monitoring operations and establish escalation frameworks
  • Experience in directing cross-functional integration with cybersecurity and engineering teams
  • Demonstrated capability in advising senior Government leadership on operational risk and network modernization impacts

About ECS

ECS is a leading provider of digital solutions and services to the federal government. The company was founded in 2001 by Roy Kapani and has since grown to become a trusted partner to a wide range of government agencies. ECS offers a broad range of services, including cloud computing, cybersecurity, and artificial intelligence. The company has been recognized for its innovative solutions and has won numerous awards, including the AWS Public Sector Partner of the Year award.
Learn more about ECS
Size
2,000 employees
Industry

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