Job Title: NOC Engineer Tier 3
Place of Performance: Springfield, VA
Experience Level: 7+ years of experience
Job Overview:We're looking for a
NOC Engineer Tier 3, a senior engineering authority for the network operations function. This role handles the most complex network issues, owns the network architecture documentation, and provides Tier 3 escalation for all NOC Tier 2 and 1 issues. Tier 3 engineers are activated for all Priority 1 network events and serve on the on-call rotation for off-hours incidents requiring senior NOC engineering judgment.
Key Responsibilities:- Provide Tier 3 escalation and resolution for the most complex network faults and outages
- Manage and maintain network architecture documentation and topology diagrams
- Lead the technical response for Priority 1 network events
- Review and approve complex network changes prior to implementation
- Drive root cause analysis for all Priority 1 and recurring network incidents
- Identify network architecture improvements and present recommendations and briefings
- Support the Tier 4 Network Architect on design projects and infrastructure upgrades
- Mentor NOC Tier 2 and 1 analysts through complex troubleshooting scenarios
- Serve on-call rotation for off-hours network issue escalations
- Maintain firewall policy, routing policy, and network security configuration
- Contribute to playbook improvements by recommending and drafting updates
- Manage and own the NOC Event log for all events during the shifts
- Participate briefings and training sessions
Requirements
Required Qualifications- 7+ years of enterprise network engineering experience
- Bachelor's degree in Cyber Security, Information Technology, Computer Science, Information Security, or related field. In lieu of degree, four additional years of experience in a NOC, SOC, IT security, or network engineering role
- One of the following certifications, equivalent or better: CCNA or CCNP
- Expert-level proficiency in enterprise routing, switching, and security
- Experience with large-scale network architecture and design
- Experience with SD-WAN platforms
- Experience with network automation such as Ansible, Python, or equivalent
- Ability to work shifts including nights, weekends, and holidays on rotating shift schedule
Preferred Qualifications- Active Secret clearance preferred but not required
- Experience with zero-trust network architecture
- Experience with classified network environments (SIPRNet, NIPRNet)
Salary Description $140k- $180k
