Workhuman

NLP Data Scientist

Workhuman$130K — $155K *
US-AnywhereRemote in Massachusetts, US
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in NLP and data science roles
  • Proficiency in Python and modern NLP/ML frameworks
  • Hands-on experience with text classification and entity recognition
  • Familiarity with large language models and evaluation techniques
  • Basic exposure to cloud-based ML infrastructure (AWS preferred)
  • Strong communication and collaborative skills

Responsibilities

  • Design and deploy NLP and LLM models for AI products
  • Analyze and process large volumes of unstructured text
  • Contribute to various projects, adapting to diverse client needs
  • Engage in the full NLP lifecycle from data preparation to model deployment
  • Collaborate with cross-functional teams to deliver effective solutions

Benefits

  • Work in a remote environment based in the US
  • Access to the latest tools and practices in NLP and generative AI
  • Join a collaborative, innovative team of experts
  • Contribute to meaningful projects with direct impact on workplace dynamics
  • Opportunities for professional growth and learning
Full Job Description
Job Description:

The Opportunity

Are you passionate about applying NLP and LLMs to real-world, human-focused challenges? As an NLP Data Scientist at Workhuman, you'll contribute to building AI tools that help organizations understand how their people work, grow, and connect. You'll work across multiple active projects simultaneously rather than embedded on a single product team - one quarter you might be building a text classification model, the next contributing to an LLM evaluation pipeline or translating a new client need into a tool or analysis we haven't built before. What stays constant is working with large volumes of unstructured workplace text and shipping models that drive real product outcomes.

**This is a remote position based in the US.

** Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role.

What We Can Offer You

  • The opportunity to design and deploy NLP and LLM-powered models that directly power Workhuman's AI products.


  • Hands-on work with large volumes of unstructured text - employee recognition data, feedback, survey responses, and more.


  • Exposure to the full applied NLP lifecycle: problem framing, data preparation, model development, evaluation, and production handoff.


  • Collaboration with a cross-functional team of Data Scientists, ML Engineers, Software Engineers, and Product Managers.


  • A learning-forward environment with access to the latest research, tools, and best practices in NLP and generative AI.


The Skills You Will Bring

  • Foundational experience with NLP techniques, including text classification, named entity recognition, information extraction, and working with unstructured text data.


  • Proficiency in Python and comfort with the modern NLP/ML stack - HuggingFace Transformers, spaCy, NLTK, Gensim, scikit-learn, statsmodels, pandas, and pyarrow.


  • Familiarity with LLMs and their practical applications - including prompt design and basic LLM evaluation techniques (e.g., LLM-as-judge, semantic similarity scoring). Genuine curiosity about model evaluation is a strong plus.


  • Some experience with cloud-based ML infrastructure; AWS and Bedrock experience is a plus.


  • Comfort working with boto3 or similar SDKs to integrate ML capabilities into larger systems.


  • A collaborative, solution-oriented approach to ambiguous problems.


  • Strong communication skills, with the ability to translate technical findings into clear language for non-technical audiences.


The base salary range for this position is $130,000 - $155,000. Offered base compensation within this range will be determined based on the candidate's qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role. This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.

Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don't hesitate to reach out to us at [email protected] for assistance. We are committed to ensuring equal access to opportunities for all individuals.

About Workhuman

Workhuman is a software company that provides employee recognition and engagement solutions. Their platform helps companies create a more positive and productive work environment by recognizing and rewarding employees for their contributions. Workhuman's mission is to make work more human by fostering a sense of belonging and purpose in the workplace. They offer a range of products, including social recognition, performance management, and surveys. Workhuman was founded in 1999 and is headquartered in Framingham, Massachusetts.
Learn more about Workhuman
Size
1,000 employees
Industry
Net Income
-$10 million
Founded
1999
5 Year Trend
+20%
Revenue
$200 million
NASDAQ

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