SpaceX

Network Engineer (Starlink Community Gateway)

SpaceX$122K — $170K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or STEM discipline, or 2+ years professional networking experience
  • 1+ years deploying enterprise network solutions or cloud networks
  • Experience deploying networking hardware (Routers, Modems, Switches, Firewalls)

Responsibilities

  • Work with Community Gateway hardware and customers to enhance performance and resolve technical issues
  • Support sales teams as the technical subject matter expert in customer interactions
  • Develop processes to streamline customer integration with the Starlink network
  • Collaborate with teams to define and implement product requirements for Community Gateways
  • Support activation of new installations from connectivity to customer integration
  • Travel to customer sites for installation and troubleshooting support

Benefits

  • Access to comprehensive medical, vision, and dental coverage
  • 401(k) retirement plan with company contributions
  • Paid parental leave and short & long-term disability insurance
  • Three weeks paid vacation and at least 10 paid holidays annually
  • Company shuttles available for employee transportation to the SpaceX Redmond office
Full Job Description
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

NETWORK ENGINEER (STARLINK COMMUNITY GATEWAY)

Starlink Community Gateway delivers 10 Gbps via Dedicated Internet Access or IP Transit to the most remote places on Earth. See more at starlink.com/community-gateway. As a network engineer on the Starlink Community Gateway team you will define, build, and deploy key product features and capabilities that unlock new use cases and advance global connectivity. To succeed in this role, you must be a technically excellent first principles problem solver. You must be a self-starter and have a passion for making things work in high-impact situations.

RESPONSIBILITIES
  • Work directly with the Community Gateway hardware and customers to improve performance, reliability, and to resolve technical issues when they arise
  • Provide sales teams with pre-sales support, acting as the technical subject matter expert and engineering representative for Community Gateways in customer interactions and proposal review
  • Develop processes and guides to streamline customer integration with the Starlink network and equipment
  • Collaborate with hardware, software, network, and business operations teams to define and implement product requirements and capabilities that address Community Gateway customer needs
  • Directly support activation of new installations from initial connectivity through customer integration and scaling
  • Travel to customer sites for to support installation, troubleshooting, and integration of Community Gateway systems

BASIC QUALIFICATIONS
  • Bachelor's degree in an engineering or STEM discipline; OR 2+ years of professional networking experience in lieu of a degree
  • 1+ years of networking experience deploying enterprise network solutions and/or cloud & web-scale networks
  • Professional experience with the deployment of networking hardware (Routers, Modems, Switch, Firewalls, etc..)

PREFERRED SKILLS AND EXPERIENCE
  • Background in network engineering and deploying network technologies in customer environments including:
    • Understanding of core networking concepts from layer 1 through layer 3 and network protocols such as IPv4, IPv6, DHCP, NAT, NTP, IPsec VPN, etc.
    • Knowledge of routing technologies (such as MPLS, SD-WAN, SATCOM, etc) and WAN architectures
    • Understanding of backhaul, cloud, and ISP networking technologies such as dedicated interconnects, peering, BGP, etc
  • Ability to perform network troubleshooting including analyzing customer network captures and Starlink hardware telemetry to root cause network integration issues.
  • Ability to identify technical improvements in support of a mission and coordinate an interdisciplinary team to deliver.
  • Experience in software engineering or experience directly working with software engineering teams.
  • Experience at an early-stage technology startup or program that scaled rapidly.

ADDITIONAL REQUIREMENTS
  • Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
  • Must be willing to travel to other SpaceX offices, vendors, partners, and customers as necessary

COMPENSATION AND BENEFITS:

Pay range:
Network Engineer/Level I: $122,500.00 - $145,000.00/per year
Network Engineer/Level II: $140,000.00 - $170,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k)-retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year. Company shuttles are offered to employees for round trip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

ITAR REQUIREMENTS:
  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].

About SpaceX

SpaceX is an American aerospace manufacturer and space transportation services company founded in 2002 by entrepreneur Elon Musk. The company designs, manufactures, and launches advanced rockets and spacecraft. SpaceX has developed the Falcon 1, Falcon 9, Falcon Heavy, and Dragon spacecraft. The company was founded with the goal of reducing space transportation costs and enabling the colonization of Mars. SpaceX has achieved several milestones in spaceflight, including the first privately-funded liquid-propellant rocket to reach orbit, the first privately-funded company to send a spacecraft to the International Space Station, and the first privately-funded company to send a human-rated spacecraft to orbit.
Learn more about SpaceX
Size
8,000 employees
Industry
Founded
2002

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