The specific pay rate and level will depend on the successful candidate's qualifications, prior experience and location.

"A Day in the Life"

Located at the Corporate office in Livermore, California Based at our Corporate office in Livermore, California, the Network Engineer you will configure, maintain, collaborate and troubleshoot our Cisco-based network infrastructures integrated voice, video, collaboration, security, and data systems. You will also ensure the availability, security, and efficiency of network operations in the organization to include proactive monitoring and advising manager and team of alerts, network failure, or degradations that occur. Ability to open vendor support tickets with Cisco, various vendors, and data network carriers. Strong understanding of cabling requirements for facilities and ability to document needs and work with vendor to provide quotes and follow through until work has been completed. The ideal candidate will possess strong expertise in Enterprise Cisco networking technology, including routing, switching, firewalls, VPN, and SASE configurations. Will generate and distribute network performance stats and monitor system output and utilization statistics for optimal function.

"What You'll Do"

• Assists in the installation and maintenance of network communications, configuring various network devices and services
• Troubleshoot network issues within established guidelines
• Assist with network architecture, optimization, and cost management
• Design, implement and troubleshoot Wi-Fi and security infrastructure
• Perform asset management/maintenance functions
• Attention to detail, accuracy, strong organizational skills and desire for continuous improvement and learning
• Promotes an environment of excellent internal and external customer service
• Strong understanding of ITIL ticketing systems including ticket management and change control
• Time management
• Ability to manage several projects simultaneously from design to implementation
• Perform other duties as assigned

"Must Haves"

• Minimum of 6-10 years' experience in Enterprise Network Engineering.
• Minimum of 3-5 years' experience configuring, installing, and supporting Cisco Catalyst and Meraki network routers, switches, wireless access points.
• Minimum of 2-4 years' experience with Cisco SASE experience, designing, deploying, managing cloud-delivered security and software defined WAN architecture. Ideal candidate combines core routing and switching expertise with cloud security integration using Cisco SD-WAN and Cisco Umbrella/SSE.
• Advanced proficiency in Cisco SD-WAN components (vManage, vBond, vSmart, WAN Edge) and Cisco security solutions (Umbrella, Duo, Secure Firewall).
• Deep understanding of data networking principles including but not limited to: BGP, OSPF, MPLS, IPSec tunnels, QoS, TCP/IP stack behavior, firewall policies, SIP Trunks, and cloud management network administration/configuration.
• Ability to build and deploy scalable Cisco SD-WAN and SASE frameworks combining secure edge routing, cloud firewalls, and zero-trust network access (ZTNA).
• Experience with Cisco Call Manager, Call Gateways, SRST, Webex Calling, Webex Control Hub, or similar UCaaS administration is a plus.
• Experience administering Cisco Meraki Dashboard for security, SD-WAN, switching, wireless, monitoring, reporting, firmware management, and troubleshooting.
• Experience with Solarwinds and Cisco Meraki Dashboard environments
• Experience with carrier installations and troubleshooting.
• Strong communication skills, both written and verbal, and ability to present to an audience
• Ability to effectively interact with internal business users and external vendors
• Able to work independently and within a team environment to see projects through to completion
• Proven dedication to internal and external customer service
• Strong attention to detail and organizational skills, with an ability to multi-task and prioritize in a fast-paced environment
• Able to use sound and accurate decision-making skills

"Nice to Haves"

• Bachelor's degree or higher in Computer Science or related major preferred
• Cisco CCNA is a plus; Cisco Meraki Solutions Specialist, CCNP Enterprise, CCNP Security, or Cisco collaboration/Webex administration training is preferred
• ITIL Foundations certification is a plus

"Perks"

• It's a great place to work where you are given the space to share ideas and opinions and the bottom-line is "YOU" matter!
• We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!
• We all need to rest and recharge, that's why in addition to vacation and sick time we also offer 10 days + 2 half days company-paid holidays!
• We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.
• 401(k) Retirement Plan with Company Match.
• Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.
• We also offer DailyPay, HSA, FSA, EAP and Pet Insurance!

Flexibility & Evolving Responsibilities

This job posting is intended to convey the general nature and level of work expected in the role. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Responsibilities may evolve over time, and team members may be asked to take on additional tasks or adjust their focus in response to changing business needs-sometimes with or without prior notice. This flexibility is a valued part of our culture and supports our commitment to collaboration, agility, and shared success.

#MGRC

#LI-Hybrid