Network Engineer

Gogo, Inc.

$88K — $110K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering, Computer Science, or equivalent experience
  • 2-4 years in telecommunications, service provider, or information technology environments
  • Experience working in a tiered support environment, including Tier 2 and Tier 3 support
  • Understanding of Layer 2 and Layer 3 networking
  • Experience with network services such as DNS, DHCP, AAA, and TACACS
  • Skilled in Linux administration
  • Knowledge of virtualization technologies like VMware ESXi, KVM, Docker, Kubernetes
  • Experience with Python or shell scripting

Responsibilities

  • Implement features and functionality of Gogo's network and systems infrastructure
  • Collaborate with other business units to meet common goals
  • Build solutions based on business requirements
  • Track project tasks, provide status updates, and ensure timely completion
  • Troubleshoot network performance and connectivity issues
  • Promote process improvements through research and tool adoption
  • Guide implementation of best practices for system design/development
  • Participate in scheduled maintenance and on-call rotations for system reliability

Benefits

  • Medical, dental, and vision coverage tailored to employee needs
  • Immediate vesting 401k plan
  • Paid time off and volunteer time off
  • Option to participate in an Employee Stock Purchase Plan
Full Job Description
We will be accepting applications through August 28, 2026 or until filled.

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As a Gogo Network Engineer, you will join a team that designs, develops, and deploys the global ground-based network infrastructure that connects aircraft and supports products and services for customers and internal stakeholders.

You will help deliver reliable 4G LTE, 5G, and satellite inflight experiences by building scalable network solutions and collaborating across engineering, operations, and business teams.

How will you make a difference?
  • Implement the features and functionality of Gogo's network & systems infrastructure
  • Collaborate with other business units to meet a common goal
  • Build solutions based on business requirements
  • Track project tasks, provide status updates, and ensure assigned work is completed on schedule
  • Troubleshoot network performance and connectivity issues
  • Contribute to process improvements by researching, introducing, and adopting tools that improve reliability, automation, and operational efficiency
  • Guide implementation of best practices for system design/development
  • Contribute to a healthy, collaborative team environment through clear communication, ownership, and a strong work ethic
  • Participate in scheduled maintenance windows and an on-call rotation to support the reliability and availability of critical production systems


Qualifications
  • Bachelor's Degree in Engineering, Computer Science, or equivalent experience
  • 2-4 years in telecommunications, service provider, or information technology environments
  • Experience working in a tiered support environment, including Tier2 and Tier 3 support


Required Skills, Experience and Talents
  • Understanding of Layer 2 and Layer 3 networking
  • Has worked with, e.g network services. DNS, DHCP, AAA, TACACS, etc.
  • Skilled with Linux administration
  • Knowledge of virtualization, e.g. VMWareESXi, KVM, Docker, Kubernetes, etc.
  • Experience with Python or shell scripting


Desirable Skills, Experience and Talents
  • Experience with cloud service providers, including AWS and Azure
  • Has worked with Cisco VxLAN (Nexus)
  • Skilled with Ansible and/or Puppet
  • Exposure to Git workflows, principles, and best practices
  • Knowledge of monitoring and observability tools, including Grafana, Prometheus, Fluent, etc.
  • Demonstrated passion for the open-source ecosystem


Equal Pay Disclosure(s)

Base Pay:
88,000.00 - 110,000.00 USD Annual

Target Annual Short-Term Incentive:
Bonus Plan at 10% (% of Annualized Base Pay)

Eligible for Incentive Stock Program:
Yes

Benefits:

Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee's needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers.

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