AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.
You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS' vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.
All physical requirements are expected with reasonable accommodations:
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
Key job responsibilities
• Managing work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborating with various stakeholders to remove project obstacles
• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
• Participating in the migration, basic configuration and rollout of new or upgraded hardware
Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.
A day in the life
Our team has three primary tasks:
1. Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency): You will track network rack intake and delivery; work with various onsite teams to request for rack space, power, and cooling for network racks. And then partner with network engineers to ensure all configurations are ready. You'll also be working on link and device troubleshooting within a certain Service-Level Agreement
2. There is also console builds (and room builds) that are really exciting. You'll be exposed to more teams whose goal is to provide more space and capacity for customer racks.
3. Work with ID-Scaling peers to build higher-level networking devices.
Key job responsibilities
• Managing work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborating with various stakeholders to remove project obstacles
• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
• Participating in the migration, basic configuration and rollout of new or upgraded hardware
A day in the life
Our team has three primary responsibilities:
First-level network deployment - We deliver networking devices that serve customer racks with a focus on efficiency. This includes tracking rack intake and delivery, coordinating with onsite teams for space, power, and cooling, partnering with engineers to ensure configurations are ready, and troubleshooting links and devices within SLA.
Room builds - We collaborate cross-functionally to support new data hall capacity, expanding network space for customer racks.
Higher-level network builds - We work with peers to deploy aggregation and backbone-layer networking devices.
About the team
The Infrastructure Delivery- Deploy team is responsible for the physical deployment and activation of network infrastructure across AWS's global data center footprint. Our technicians configure, and turn up network devices- switches, optical transport equipment, and cabling-ensuring each component meets AWS's rigorous quality and security standards. We work closely with design, capacity planning, and operations teams to deliver network infrastructure on time and at scale. From initial rack arrival through final circuit validation, Deploy is the hands-on force that transforms network designs into production-ready infrastructure, enabling AWS to expand its global network reliably and rapidly.
BASIC QUALIFICATIONS
- 1+ years of computer networking experience
- 1+ years of Linux operating systems experience
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience in computer networking
- Experience working with Linux operating systems
- Can lift and rack equipment up to 40 pounds
- Experience with computer hardware troubleshooting and repair
- Do you have reliable private transportation?
PREFERRED QUALIFICATIONS
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- Data center experience Industry standard certifications (CompTIA, CCENT, Network+,)
- Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NC, HAMLET - 30.00 - 54.00 USD hourly
